Kaley Kilby
Charlotte Hall
Summary
Secure a challenging position in a reputable organization to expand my skills, knowledge, and experience
Overview
3
3
years of professional experience
Work History
Certified Trainer
Chipotle
30030 Three Notch Rd, Charlotte Hall MD 20622
10.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
- Developed innovative training materials, resulting in higher levels of trainee satisfaction.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
Evening shift lead/sales associate
Janjier Enterprise
30263 Triangle Dr, Charlotte Hall MD 20622
04.2022 - 07.2023
- Maintain a positive work environment
- Greet customers upon entry in a friendly and enthusiastic manner
- Assist customers with any questions or concerns while also using suggestive marketing techniques
- Preform all check out procedures swiftly and accurately
- Administer breaks
- Preform closing responsibilities each night after demonstrating reliability to management
- Mentor new employees on customer service protocols
- Collaborate with employees to help the shift run smoothly
Education
High school diploma - undefined
Chopticon High School
Morganza05.2020
Skills
- Public speaking
- Group dynamics
- Improvement planning
- Interactive learning
- Creative problem solving
- Clear communication
- Leadership development
- Work coordination
Awards
Accepted and excelled in the Preforming And Visual Art Program(PVA)
Timeline
Certified Trainer
Chipotle
10.2023 - Current
Evening shift lead/sales associate
Janjier Enterprise
04.2022 - 07.2023
High school diploma - undefined
Chopticon High School