Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Promoted to head technician within under a year
Timeline
Generic

Kamarie Johnson

Upper Marlboro

Summary

Dynamic professional with a strong background in customer relations and technical support, honed at Coldstone Creamery and XL Lightning Services. Proven ability to upsell products and troubleshoot equipment issues effectively. Skilled in time management and collaboration, consistently enhancing team performance and customer satisfaction.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

1
1
year of professional experience

Work History

Cashier

Coldstone Creamy
04.2025 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Ice Cream Specialist

Coldstone Creamy
04.2025 - Current
  • Monitored amounts of each ice cream flavor and replaced when depleted.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Helped patrons decide which flavor to choose according to preferences and tastes.


  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Learned time management
  • Learned how to work under pressure

Auditorium Technician

XL Lightning Services
04.2025 - 09.2025
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Operated varied hand and power tools to complete repairs.
  • Diagnosed and resolved problems with AV equipment and media management systems.
  • Supported live events with well-controlled lights, sound and video streaming.
  • Controlled video input for live conferences or performances and pre-recorded productions.
  • Collaborated with directors and camera crews to lay out filming sequences and equipment requirements.

Political Campaigner

Alonzo T Washington
01.2025 - 03.2025
  • Built outstanding communication skills
  • Helped better and sharpen my team working habits
  • Demonstrated outstanding collaboration across organization and managed many tasks.
  • Developed questionnaires and facilitated focus group discussions.

Education

High School Diploma -

Charles Herbert Flowers High School
Upper Marlboro, MD
06-2026

Skills

  • Customer relations
  • Time management skills
  • Upselling techniques
  • Credit and cash transactions
  • Campaign management
  • Speech writing
  • Community engagement
  • Set construction
  • Lighting design
  • Technical direction
  • Sound engineering
  • Computer networking
  • Troubleshooting skills
  • Troubleshooting strength
  • Lighting systems
  • Problem-solving

Accomplishments

  • Promoted to Head technician within under a year for exceptional performance.
  • Repeatedly commended for working in a safe, efficient, and accurate manner.
  • Won "Best tech" Award for repeated innovation and perseverance.
  • Collaborated with XL lighting and design for various shows being highly recommended by different consumers

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Electronics and Circuit Building
  • Artificial Intelligence (AI) and Machine Learning
  • Fashion and Style
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Strategy Games
  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community
  • Auto Repair/Restoration
  • Acting and Theater
  • Photography

Promoted to head technician within under a year

After joining the auditorium technician team I was promptly trained to understand various technical systems and programs including but not limited to EOS Element lighting console, Allen and health soundboards, And Chauvet Dj intimidator beams. After a respectable amount of time I displayed exceptional performance in my understanding of these different technical elements. It was noticed by a plethora of different Staff and supervisors who noticed my commendable hard work and recommended me for promotion. After receiving and accepting the promotion I was then ushered in to lead my own team of Auditorium Technicians.

Timeline

Cashier

Coldstone Creamy
04.2025 - Current

Ice Cream Specialist

Coldstone Creamy
04.2025 - Current

Auditorium Technician

XL Lightning Services
04.2025 - 09.2025

Political Campaigner

Alonzo T Washington
01.2025 - 03.2025

High School Diploma -

Charles Herbert Flowers High School
Kamarie Johnson