Kaniz Fatema Tania
Greenbelt
Summary
Reliable Bank Teller with 9 years of banking experience and 10 years of trusted cash handling experience in fast-paced financial environments, skilled in handling transactions accurately and efficiently. Possess strong mathematical skills, customer service orientation, and adeptness in using banking software. Known for improving transaction processing times and enhancing customer satisfaction through prompt service..
Overview
11
11
years of professional experience
Work History
Teller
Wells Fargo
Takoma Park
12.2016 - Current
- Ensured customer satisfaction with patience and a positive attitude.
- Encourage customers to be proactive with their banking connecting them with banker and manager.
- Assisting customers with online banking and ATM.
- Collaborate with team members to streamline operational workflows and improve service.
- Train new tellers on procedures, policies, and customer service techniques.
- Handle large volumes of currency quickly and accurately with minimal errors.
- Performe transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Retail Associate
Ross Dress For Less
Hyattsville
03.2016 - Current
- Share best practices for sales and customer services with other team members to help improve the store's efficiency.
- Handle all customer relations issues in a gracious manner and in accordance with company policies.
- Organize the store.
- Hyattsville, MD
Cashier
In The Bag
Greenbelt
09.2015 - Current
- Operate cash register for cash and card transactions with 100% accuracy.
- Complete all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handle all customer relations issues in a gracious manner and in accordance with company policies.
- The Mall at Prince George's
Education
MBA - Finance
Stamford University Bangladesh
BangladeshSkills
- Reliable
- Computer literate
- Accounting operations professionals
- Accurate money handling
- MS Windows proficient
- Cleanliness
Timeline
Teller
Wells Fargo
12.2016 - Current
Retail Associate
Ross Dress For Less
03.2016 - Current
Cashier
In The Bag
09.2015 - Current
MBA - Finance
Stamford University Bangladesh