Kara Thompson
Salisbury
Summary
Current college student with 2+ years in customer service, looking to expand into other areas of work as I approach the end of my Bachelors degree.
Overview
4
4
years of professional experience
Work History
Server Manager
Ledo Pizza
Salisbury, MD
03.2025 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Contributed to inventory management by monitoring stock levels.
FRONT OF STORE EMPLOYEE
Target
Salisbury, MD
06.2024 - 10.2024
- Creating intrapersonal relationships over short customer engagement periods.
- Engagement with a full team to solve customer concerns.
- Attention to company policies
STORE CLERK
Market at the Charles
LaPlata, MD
08.2021 - 06.2023
- Consistent multi-tasking, often being the only, or one of two, working the floor.
- Responsibilities including covering registers, engaging with customers, restocking products on floor, coffee bar, and deli, independently opening/ closing the store, answering phone calls, etc.
- Arranged and replenished displays and merchandise to maintain store appearance.
- Assisted in training multiple employees.
Education
AA - Arts and Sciences
College of Southern Maryland
05.2023
BA - Marketing
University of Maryland, Global Campus
08.2025
Skills
- Work-Task Prioritization
- Adaptable and Flexible
- Team Training
- Collaborative teamwork
- Problem-solving
Timeline
Server Manager
Ledo Pizza
03.2025 - Current
FRONT OF STORE EMPLOYEE
Target
06.2024 - 10.2024
STORE CLERK
Market at the Charles
08.2021 - 06.2023
BA - Marketing
University of Maryland, Global Campus
AA - Arts and Sciences
College of Southern Maryland