Summary
Overview
Work History
Education
Skills
Leadership Roles
Timeline
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Karah Stevenson

Hampstead

Summary

Prospective graduate student with extensive expertise in psychology and a proven track record in team management, client relations, and mentoring. Successfully led strategic growth and implemented innovative service protocols in a pet care business, while also facilitating impactful tutoring sessions that enhance student performance. Excited to pursue an M.S. degree in Clinical Mental Health Counseling to further contribute to the field and make a positive impact on individuals' lives.

Overview

17
17
years of professional experience

Work History

Owner

Karah’s Animal Kare
08.2018 - Current
  • Founded and managed a company with a consistently growing clientele base
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Established and monitored quality assurance standards to achieve operational excellence.

Subject Peer Tutor

York College of Pennsylvania
05.2023 - 05.2024
  • Facilitated individual and group learning sessions, focusing on complex psychology concepts
  • Implemented personalized teaching methods, resulting in a marked improvement in students' understanding and grades

Intern

EquiTeam Support Services
06.2022 - 08.2022
  • Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
  • Prepared reports to summarize clients' mental health status and treatment progress.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.

Office Manager

State Farm Insurance
01.2016 - 08.2018
  • Supervised a staff of 10+ at a time
  • Managed employee production that increased in quality over time
  • Anticipated situations that needed intervention prior to escalation
  • Built relationships with clients using active listening and issue resolution to provide excellent service.

Instructor, Head Coach, and Summer Camp Assistant Director

Harford Gymnastics
01.2008 - 12.2016
  • Taught children ages 1-18 to improve physical, cognitive, emotional, and social skills through the structured sport of gymnastics
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Coached and mentored camp counselors and instructors in effective strategies for relating to students and teaching important life skills.
  • Planned activities, events and field trips to enrich student development.
  • Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.

Education

Bachelor of Science - Psychology, Criminal Justice

York College of Pennsylvania
05.2024

Skills

  • Exceptional communication and interpersonal skills
  • Highly organized
  • Excellent attention to detail
  • Data interpretation
  • Strategic planning
  • Conflict management
  • Motivational leadership
  • Remote learning platforms

Leadership Roles

  • Psychology Ambassador for York College: Represented York College’s Psychology department at various on-campus events.
  • Owner of Karah’s Animal Kare: Founded and managed a company with a consistently growing clientele base.
  • Office Manager, State Farm Insurance: Managed employee production that increased in quality over time.
  • Head Coach and Assistant Summer Camp Director: Oversaw program operations.

Timeline

Subject Peer Tutor

York College of Pennsylvania
05.2023 - 05.2024

Intern

EquiTeam Support Services
06.2022 - 08.2022

Owner

Karah’s Animal Kare
08.2018 - Current

Office Manager

State Farm Insurance
01.2016 - 08.2018

Instructor, Head Coach, and Summer Camp Assistant Director

Harford Gymnastics
01.2008 - 12.2016

Bachelor of Science - Psychology, Criminal Justice

York College of Pennsylvania

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Karah Stevenson