Karen Alvarenga-Zeledon
Baltimore
Summary
Detail-oriented Fast Food Crew Trainer with a strong focus on order accuracy and workplace safety. Proven ability to streamline onboarding processes and enhance customer service through effective training.
Results-driven professional with a background in fast food operations. Known for strong problem-solving and teamwork skills, contributing to improved training processes and enhanced customer satisfaction.
Personable and dedicated with strong communication and teamwork skills. Understands food safety and sanitation standards, with ability to quickly learn and implement fast food preparation and customer service procedures. Committed to delivering excellent service and maintaining positive dining experience.
Overview
2
2
years of professional experience
Work History
Fast Food Crew Trainer
Rardin Companies
Randallstown, MD
10.2023 - Current
- Trained new crew members on customer service protocols and food safety standards.
- Assisted in developing training materials to enhance operational efficiency.
- Monitored team performance, providing feedback to improve service quality.
- Streamlined onboarding process, reducing training time for new hires.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
- Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
Education
High School Diploma -
Milford Mill Academy
Windsor Mill, MDSkills
- Order accuracy
- Task delegation
- Workplace safety
- Cleanliness standards
- Relationship building
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Problem-solving abilities
- Team collaboration
- Active listening
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fast Food Crew Trainer
Rardin Companies
10.2023 - Current
High School Diploma -
Milford Mill Academy