Summary
Overview
Work History
Education
Skills
Timeline
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KAREN ANDERSON

Hyattsville

Summary

Passionate job seeker with a strong desire to secure a position that provides excellent benefits and opportunities for growth. Eager to contribute skills and experience in a dynamic work environment that fosters professional development. Seeking a challenging role to utilize expertise and make a meaningful impact within the organization. Committed to continuous learning and advancement to excel in career.

Overview

19
19
years of professional experience

Work History

Store Manager

Alko Distributors
12.2012 - 07.2025
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
  • Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
  • Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Sales Representative

Men's Warehouse
02.2009 - 12.2012
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Sales and Customer Service Representative

Linn Uniforms
05.2006 - 02.2009
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Supported team members during peak periods by sharing workload and providing guidance when needed.
  • Implemented upselling techniques to increase average transaction value and drive additional revenue growth.
  • Increased repeat business by personalizing customer interactions and remembering client preferences.
  • Informed customers of promotions to increase sales productivity and volume.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Education

H.S. Diploma - Major

Bladensburg Senior High School
Bladensburg, MD
01.1997

Skills

  • Strong work ethic and reliability
  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Timeline

Store Manager

Alko Distributors
12.2012 - 07.2025

Sales Representative

Men's Warehouse
02.2009 - 12.2012

Sales and Customer Service Representative

Linn Uniforms
05.2006 - 02.2009

H.S. Diploma - Major

Bladensburg Senior High School

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KAREN ANDERSON