Karen Cedillos

Relocation from San Diego, CA to Maryland due to spouse's active duty military orders.

• Serve as subject matter expert on employee relations; conducting investigations, researches policies/practices, creates and gathers documentation, makes determinations and implements resolutions when applicable
• Partner with hiring managers to understand organizational needs and ensure proper identification and selection of candidates within established timelines and legal compliance
• Prepare salary analysis for new hire compensation offers
• Identify and evaluate opportunities to enhance employee development and retention
• Administer training programs for managers and employees Coach managers through all aspects of performance management process from goal setting through appraisal and performance counseling process
• Perform qualitative data analysis of turnover, discipline, and other metrics
• Develop, implement and communicate new policies, practices, and programs to meet management and employee needs
• Conduct exit interviews to gauge areas of success and opportunities for improvement.
• Maintains high level of knowledge and understanding of regulations, industry trends, current practices, new developments and applicable laws regarding human resources
• Point of contact for questions related to benefits, compensation, leave administration, employee relations, company policies and other issues.

• Use data and analytics to inform key business and talent decisions
• Champion application and interpretation of HR systems- policies and programs ensuring compliance with federal and state employment laws
• Manage employee & labor relations by investigating, resolving and communicating employee grievances
• Own and implement human resource processes, to include workforce planning, compensation, administration, organizational change/effectiveness- process improvement, staffing and pipeline development, training opportunities and organizational development
• Evaluate business challenges while developing and recommending solutions that addresses turnover reduction, new hire retention, low operational costs & HRIS Data Accuracy
• Analyzing and assessing full range of complex employee/labor relations issues
• Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
• Investigated and liaised with legal to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements.
• Coach and develop site leadership on performance and talent management

• Instructor responsible for direct oversight of training program, Learning Management System and New Employee Orientation servicing over 300 civilian employees.
• POC for all maintenance and administration of Learning Management System ETHOS; Provides technical support such as troubleshooting, account setup, password reset, website navigation, etc.
• Provide expert training to increase organizational effectiveness on topics such as Performance Coaching, organizational change, effective communication via Extended DISC, Constructive Discipline, Staffing and Recruiting, Classification, NAF Compensation Pay bands, employee and labor relations, workers compensation, Benefits, effective interview skills and HR best practices.
• Provide individual and group coaching to staff, frontline and executive leadership on expectations, and progressive/ preventative discipline, career path, individual development plans and goals.

• Provide a wide range of operational, strategic and administrative support to Director and 4 Division Chiefs; Serve as the central point of contact for matters related to daily operations
• Provide full range HR functions on behalf of management personnel actions for 28 organizational activities, employee recognition programs, employee relations, civilian awards and performance management
• Gather investigative findings concisely for EEO
• Oversee MWR training initiatives and mandatory DoD requirements; Advise and guide on the establishment of employee Individual Development Plans
• Manage time and attendance for over 200 civilian NAF employees; Audit and assess payroll reports; Manage employee leave program; Provide guidance on payroll regulation and policy to managers and staff.

• Generalist providing support to 1000+ employees in all areas including HR administrative functions, recruiting, on-boarding, performance management, employee relations and HRIS maintenance
• Facilitate New Hire Orientation and training on legal documents
• Advise management on legal requirements, government reporting regulations, policies and procedures to ensure organizational compliance.

• Managed a broad range of HR functions such as On-Boarding, Orientation, benefits administration, employee relations, HR Lifecycle, employee records and processing personnel and payroll actions
• Ensure compliance with state, federal and company policies and regulations
• Manage leave-of-absence programs and personnel records; HRIS reporting of data, annual reporting and Labor Statistic Surveys

• Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
• Filed paperwork, sorted and delivered mail, and maintained office organization.