Karina Berrios
Hyattsville
Summary
Developed strong customer service and time management skills in a fast-paced environment. Demonstrated ability to thrive under intense pressure while mainlining high standards and a positive attitude. Seeking to create a welcoming and valuable experience for guests, while providing excellent customer service.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Honey Pig
05.2025 - Current
- Greeted and seated guests promptly, ensuring exceptional first impressions.
- Managed waitlist effectively while accommodating special requests from guests.
- Coordinated with serving staff to ensure smooth service operations.
Cook's Assistant
University of Maryland, College Park
09.2024 - Current
- Assisted in meal preparation, ensuring to follow dietary guidelines and safety standards.
- Operated kitchen equipment efficiently, maintaining cleanliness and functionality at all times.
- Facilitated teamwork among kitchen staff members through clear communication regarding tasks at hand or upcoming needs throughout shifts.
Barista/Cashier
Starbucks
08.2023 - 06.2024
- Prepared high-quality beverages following Starbucks recipes and standards.
- Pleasantly interacted with customers during chaotic periods to maintain a safe and welcoming environment.
- Attentive to customer’s allergies, specific request and needs.
- Ensured all drinks and food items were handled using safe and proper food handling procedures.
Cashier/Smoothie Maker
Tropical Smoothie Cafe
06.2022 - 09.2022
- Processed customers’ orders, collected payments using POS systems, and informed customers on deals and promotions.
- Prepared foods and drinks following recipes and ensuring ingredients were stocked.
- Maintained cleanliness and organization of work area.
Education
High School -
Northwestern High School
Hyattsville, MD05.2023
Associate of Applied Science - Radiology
Montgomery College
Rockville, MD01-2026
Skills
- Detail oriented
- Active Learning
- Creative thinking
- Attention to detail
- POS experience
- Adaptive and creative
- Customer Service Experience
- Bilingual (English/Spanish)
Timeline
Restaurant Hostess
Honey Pig
05.2025 - Current
Cook's Assistant
University of Maryland, College Park
09.2024 - Current
Barista/Cashier
Starbucks
08.2023 - 06.2024
Cashier/Smoothie Maker
Tropical Smoothie Cafe
06.2022 - 09.2022
High School -
Northwestern High School
Associate of Applied Science - Radiology
Montgomery College