Karizmah Herring
Hyattsville,MD
Summary
Multi-talented female consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food Service Worker ||
MedStar Georgetown University Hospital
12.2023 - Current
- Have enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation for increased efficiency of 300+ patients and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
Cook
Aramark
02.2023 - 08.2023
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared and served various food items in a fast-paced professional environment.
Retail Sales Associate
Smithsonian National Museum Of Natural History
10.2022 - 02.2023
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided information on various sites throughout area, relaying little-known stories to provide interest
- Built personal relationships with guests to promote positive experiences
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Front of House Team Member
Chic-Fil-A
07.2017 - 10.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Kept register 100% accurate through correct billing, payment processing, and cash management practices.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Education
High School Diploma -
Fairmont Heights High School
Capitol Heights, MD05.2021
Skills
- Self-Motivated
- Analytical and Critical Thinking
- Organization and Time Management
- Decision-Making
- Good Telephone Etiquette
- Flexible and Adaptable
- Problem-Solving
- POS systems expert
- Order fulfillment
- Money handling abilities
Dependable and Responsible
Certification
- Customer service skills in healthcare 11/2023
Timeline
Food Service Worker ||
MedStar Georgetown University Hospital
12.2023 - Current
Cook
Aramark
02.2023 - 08.2023
Retail Sales Associate
Smithsonian National Museum Of Natural History
10.2022 - 02.2023
Front of House Team Member
Chic-Fil-A
07.2017 - 10.2022
High School Diploma -
Fairmont Heights High School
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