Dedicated professional with strong customer service and coordination skills. Skilled in time management and document preparation, ready to enhance team operations and improve organizational efficiency.
Overview
5
5
years of professional experience
Work History
Additional Assistant
Baltimore County Public Schools
Pikesville, MD
05.2024 - Current
Coordinated classroom activities to enhance student engagement and learning outcomes.
Supported teachers in maintaining organized and efficient classroom environments.
Implemented strategies to improve student behavior and academic performance.
Took students for breaks as needed.
Front Desk Receptionist
Hillcrest Swim Club
Parkville, MD
06.2022 - 09.2024
Greeted and assisted members with inquiries, enhancing customer service experience.
Managed front desk operations, ensuring efficient check-in and registration processes.
Scheduled and coordinated swim lessons and events, optimizing facility usage.
Maintained accurate records of member accounts and transactions using club management software.
Trained new receptionists on systems and operational procedures, fostering a supportive environment.
Answered phones and emails.
CVS Cashier
CVS Pharmacy
Baltimore, MD
04.2021 - 06.2022
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and recommendations.
Maintained accurate cash drawer and balanced registers at shifts' end.
Collaborated with team members to ensure smooth store operations.
Handled returns and exchanges according to company policies.
Greeted customers entering store and responded promptly to customer needs.