Summary
Overview
Work History
Skills
Timeline
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Kate Frempong

Hyattsville

Summary

Dynamic sales professional with a proven track record at AutoZone, excelling in customer relationship building and effective communication. Leveraged product knowledge to enhance client satisfaction and achieve sales targets. Skilled in market research and problem-solving, consistently delivering tailored solutions that foster loyalty and drive revenue growth.

Overview

3
3
years of professional experience

Work History

Sales Representative

AutoZone
08.2024 - 05.2025
  • Developed strong customer relationships through effective communication and product knowledge.
  • Executed sales strategies to achieve quarterly targets and enhance customer satisfaction.
  • Provided timely solutions to client inquiries, ensuring a seamless purchasing experience.
  • Conducted market research to identify emerging trends and adjust sales tactics accordingly.
  • Analyzed customer feedback to refine sales approaches and improve service delivery.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Sales Associate

Best Buy
02.2022 - 04.2024
  • Assisted customers in selecting products, providing tailored recommendations based on needs and preferences.
  • Demonstrated product features and benefits, enhancing customer understanding and engagement.
  • Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
  • Handled point-of-sale transactions efficiently, maintaining accuracy in cash handling and processing sales.
  • Collaborated with team members to achieve sales targets, fostering a supportive work environment.
  • Resolved customer inquiries and complaints promptly, improving overall satisfaction and loyalty.
  • Trained new associates on sales techniques and product knowledge, enhancing team performance.
  • Implemented visual merchandising standards, creating appealing product displays that attracted customer attention.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills

Timeline

Sales Representative

AutoZone
08.2024 - 05.2025

Sales Associate

Best Buy
02.2022 - 04.2024

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Kate Frempong