Katya Sifuentes-Campos
Pasadena
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
The Cowboy Boot Store
Pasadena
07.2024 - Current
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
Retail Sales Associate
Ups Store
Millersville
05.2022 - 03.2024
- Participated in team meetings and training sessions
- Assisted in helping customers ship packages
- Managed mailbox agreements
- Addressed customer questions and concerns regarding products and services.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
High School Diploma -
Old Mill High School
Millersville, Maryland06-2021
Skills
- Fluent Spanish
- Inventory management
- Customer service
- Retail software proficiency
- Problem-solving abilities
- Flexible hours
Languages
Spanish
Native/ Bilingual
Timeline
Retail Sales Associate
The Cowboy Boot Store
07.2024 - Current
Retail Sales Associate
Ups Store
05.2022 - 03.2024
High School Diploma -
Old Mill High School