Kaycie Parada
Fort Washington
Summary
Accomplished sales professional with expertise in relationship building and strong negotiation skills. At Pandora Jewelry, led a team to consistently exceed sales targets through strategic customer engagement and effective product training. Proven ability to analyze market trends and implement successful promotional campaigns, driving increased brand visibility and customer satisfaction.
Experienced with understanding customer needs and guiding them through car buying process. Utilizes extensive knowledge of automotive features and financing options to provide personalized recommendations. Track record of building lasting customer relationships and achieving sales targets through effective negotiation and customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Car Salesperson
Antwerpen Nissan
Clarksville, MD
01.2025 - Current
- Developed strong knowledge of vehicle features and benefits to inform customer decisions.
- Delivered exceptional customer service, fostering long-term relationships and repeat business.
- Utilized CRM software to track leads, manage follow-ups, and streamline sales processes.
- Conducted product demonstrations, highlighting key selling points to prospective buyers.
- Analyzed market trends to adjust sales strategies and improve inventory management practices.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
Sales Associate
Michaels
Silver Spring, MD
08.2024 - 12.2025
- Implemented inventory control measures, reducing discrepancies and improving stock availability.
- Analyzed sales trends to inform promotional strategies, driving increased foot traffic and sales volume.
- Coordinated special events and promotions, increasing store visibility and engaging local community.
- Resolved customer inquiries effectively, improving satisfaction ratings through personalized interactions.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Assistant Sales Manager
Pandora Jewelry
Columbia, MD
08.2022 - 08.2024
- Led team in achieving sales targets through effective product training and customer engagement strategies.
- Developed and implemented promotional campaigns to enhance brand visibility and drive foot traffic.
- Mentored junior staff, fostering professional growth and maintaining high standards of customer service.
- Analyzed sales data to identify trends, informing inventory management and merchandising decisions.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
Sales Associate
Pandora Jewelry
Columbia, MD
01.2022 - 08.2024
- Delivered exceptional customer service, enhancing client relationships and ensuring repeat business.
- Assisted in merchandise presentation, maintaining brand standards and visual appeal of displays.
- Processed transactions efficiently, ensuring accuracy in cash handling and inventory management.
- Trained new associates on product knowledge and sales techniques, fostering team collaboration.
Server
Main Event
Columbia, MD
03.2020 - 06.2022
- Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
- Collaborated with team members to efficiently manage table assignments and optimize workflow.
- Assisted in training new staff on menu offerings, service standards, and operational procedures.
- Handled cash transactions accurately and processed payments using point-of-sale systems.
- Resolved customer complaints promptly, enhancing overall dining experience and fostering repeat business.
Education
Associate of Arts -
Trinity Washington University
DC05.2022
Skills
- Strong negotiation
- Building rapport
- Sales presentations
- Persuasion techniques
- Relationship building
- Sales and marketing
Certification
- CNP - Certified Notary Public
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Car Salesperson
Antwerpen Nissan
01.2025 - Current
Sales Associate
Michaels
08.2024 - 12.2025
Assistant Sales Manager
Pandora Jewelry
08.2022 - 08.2024
Sales Associate
Pandora Jewelry
01.2022 - 08.2024
Server
Main Event
03.2020 - 06.2022
Associate of Arts -
Trinity Washington University