Kayla Allen

• Supervise staff
• Facilitate meetings
• Scan & deposit checks
• Posting funds to accounts
• Following up on delinquent accounts
• Coordinate collection plans
• Forming payment plans for residents
• Send out balance notices
• Verify income
• Assist with maintenance request, scheduling & home repair services
• Conflict resolution
• Post policies, rules & warnings
• Train new hires on company values, policies & procedures
• Processing applications
• Processing screening on applicants

• Opening the Office & Hospitality Bar
• Walking grounds, vacant units
• Touring Prospects, contractors & residents
• Providing property details to inquiry minds
• Filing Information, safe keeping of files & detailed secure information
• Listening to detailed needs & wants of tenants, guest & prospects
• Collaborating with maintenance staff & other office team members to execute the common goals effectively & efficiently
• Coordinating move ins & move outs
• Minimalizing high volume of vacant units to increase property occupancy & numbers
• Executing Leases
• Answering Phones & emails
• Maintaining resident morale & retention
• Hosting & facilitating community events
• Wellness checks
• Scheduling
• Making sure property is showcased effectively
• Money management
• Pulling & reading ledgers

• Greeting vendors, contractors, guest & residents
• Manage guest complaints
• Key Access, securing the building
• Performing basic administrative/receptionist & secretarial duties
• Touring prospects
• Stocking hospitality bar
• Locating parcels/packages & mails
• Manage residential/housekeeping request
• Arranging special services

Greeting and welcoming guests, receiving and delivering all incoming and outgoing mail, packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.
Directing and assisting residents
Security rounds
Wellness checks