Kayla Dolly
Flintstone
Summary
Personable and detail-focused, with strong foundation in financial principles and practices. Solid understanding of invoice processing and vendor management, coupled with proficiency in accounting software and spreadsheet applications. Committed to ensuring accurate and timely financial transactions to support organizational efficiency.
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
13
13
years of professional experience
Work History
Assistant to Pro Shop Manager
Rocky Gap Casino
10.2023 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
Accounts Payable Specialist
Rocky Gap Casino
03.2015 - 10.2023
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
- Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
- Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
- Collaborated with procurement team to resolve discrepancies between purchase orders and invoices received.
- Trained junior staff members in accounts payable procedures, increasing overall department efficiency.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
Revenue Auditor
Rocky Gap Casino
03.2013 - 03.2015
- Investigated discrepancies discovered during auditing process.
- Maintained detailed records of all audits conducted, allowing for easy reference and follow-up as needed.
- Trained newly hired employees to promote understanding of company's processes, procedures and deadlines.
- Streamlined audit processes, resulting in increased efficiency and reduced time spent on each audit.
- Implemented all auditing information into [Software].
- Audited total cash flows and reported revenues daily.
- Maintained compliance with internal control system.
- Provided training to staff members on new or updated policies, ensuring a comprehensive understanding across all departments involved in revenue generation and management.
- Followed established auditing processes to meet internal and regulatory requirements.
Spa Attendant
Rocky Gap Casino
03.2012 - 03.2013
- Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
- Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
- Trained new employees in best practices for customer service, cleanliness, and product knowledge within the spa environment.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
- Developed positive working relationships with team members through effective communication and collaboration strategies.
- Replenished locker room linens, robes and sandals to maintain adequate supplies for guests.
- Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
Education
High School Diploma -
Center For Career And Technical Education
Cumberland, MD05-2011
Skills
- Fast learner
- Accounting support
- Basic accounting
- Inventory management
- Computer skills
- Attention to detail
- Team collaboration
- Data entry
- File and record keeping
- Time management
- Administrative duties
- Strong written and verbal communication skills
Timeline
Assistant to Pro Shop Manager
Rocky Gap Casino
10.2023 - Current
Accounts Payable Specialist
Rocky Gap Casino
03.2015 - 10.2023
Revenue Auditor
Rocky Gap Casino
03.2013 - 03.2015
Spa Attendant
Rocky Gap Casino
03.2012 - 03.2013
High School Diploma -
Center For Career And Technical Education
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