Kayla Washington
Bladensburg,MD
Summary
Motivated and research-oriented psychology graduate seeking admission to a graduate psychology program to advance my knowledge in clinical, forensic, behavioral and cognitive psychology. Dedicated to fostering supportive and inclusive environments through group facilitation and cultural competency. Committed to innovative strategies and digital literacy to address diverse patient needs and streamline provider resource allocation effectively. Excel in emotional intelligence, conflict resolution and crisis management enhancing patient well-being and facilitating success.
Overview
3
3
years of professional experience
Work History
Administrator Experience
One Medical Group
08.2023 - Current
- Guide CI-CARE coaching, enhancing office efficiency and staff collaboration.
- Conduct office assessments, ensuring adherence to Model Office standards.
- Train inexperienced staff, providing progress feedback to management for continuous improvement.
- Support inventory management and maintaining optimal office resource levels.
- Participate in projects, contributing to quality initiatives, and district coordination.
- Coordinate administrative tasks, fostering seamless operations. Implement efficient systems, enhancing productivity. Collaborate across departments to streamline processes.
- Drive operational excellence through data-driven decisions. Optimize workflows and reduce turnaround times. Implement cost-saving measures, improving bottom-line results.
- Spearhead digital transformation initiatives, modernizing administrative processes. Develop creative solutions to complex challenges. Pioneer innovative approaches to task management.
- Ensure meticulous record-keeping and data management. Maintain high accuracy in all administrative functions. Implement quality control measures for error reduction.
- Provide exceptional support to staff and patients. Facilitate smooth communication between departments. Resolve conflicts and address concerns promptly and effectively.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Clinical Experience
Psychiatric Institute of Washington - PIW
10.2022 - 02.2023
- Provide direct care to adolescents and adults, ensuring adherence to nursing standards.
- Support registered nurses by assisting in patient care tasks and group facilitation.
- Lead group meetings, fostering patient engagement and collaboration.
- Implement care plans, addressing patient needs, and promoting recovery.
- Enhance patient outcomes through effective communication and problem-solving.
- Monitored patient behaviors and symptoms, documenting observations accurately. Analyzed trends to contribute insights for treatment adjustments.
- Facilitated therapeutic activities, promoting patient engagement and progress. Contributed to improved patient outcomes through consistent care and support.
- Participated in team meetings, sharing patient insights. Work closely with nurses and doctors to create a supportive healing environment.
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
Education
Bachelor of Science - Psychology Concentration in Science, Forensics
Pennsylvania State University - World Campus
State College, PA05-2025
Bachelor of Science - Psychology, Science
Pennsylvania State University - Allegheny Campus
McKeesport, PA01-2022
Skills
- Management (stress, time, crisis)
- Creative Problem solving, Adaptability & Analytical thinking
- Communication (therapeutic & behavioral), Public Speaking
- Group facilitation, Training Development
- Conflict Resolution & Mediation
- Emotional Intelligence, Cultural Competency
- Quality Assurance, Resource Allocation
- Interpersonal Skills, Networking
- Advocacy, Motivation Skills
- CPR Certified
- Active Listening, Decision Making
- Attention to detail
- Team building and leadership
- Relationship development
Timeline
Administrator Experience
One Medical Group
08.2023 - Current
Clinical Experience
Psychiatric Institute of Washington - PIW
10.2022 - 02.2023
Bachelor of Science - Psychology Concentration in Science, Forensics
Pennsylvania State University - World Campus
Bachelor of Science - Psychology, Science
Pennsylvania State University - Allegheny Campus
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