Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Kayleigh Henry

Kayleigh Henry

Elkton,MD

Summary

Dynamic professional with a solid foundation in customer service, adept at managing inquiries and resolving issues to enhance client satisfaction. Proven ability to communicate effectively and tackle challenges with innovative solutions. Committed to fostering positive relationships and delivering exceptional service in fast-paced environments. Recognized for a proactive approach that drives results and contributes to team success.

Overview

4
4
years of professional experience

Work History

Front Desk Medical Receptionist

North Bridge Dental
01.2023 - 07.2023
  • Checked patient insurance, demographic, and health history to keep information current
  • Managed a high volume of over 50 incoming calls daily, addressing inquiries, and providing excellent customer service to patients
  • Helped patients complete necessary documents and medical forms
  • Coordinated patient scheduling, check-in, check-out, and payments for billing
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient information

Real Estate Agent

Foraker Realty
11.2021 - 12.2022
  • Managed numerous contracts, negotiations, and all aspects of sales to finalize purchases
  • Advertised client properties through websites and social media
  • Maintained connections with clients to encourage repeat business and referrals
  • Developed over 100 relationships through networking and cold calling
  • Streamlines communication between all parties involved in transaction ensuring smooth closing

Bank Teller

American Spirit Federal Credit Union
06.2019 - 10.2021
  • Managed high volume transactions during peak hours while maintaining attention to detail
  • Balanced cash drawers accurately at the end of shift, minimizing discrepancies in financial records
  • Managed over 50 customer inquiries daily regarding account balance, transaction history, and service charges
  • Established trust with clients by maintaining confidentiality and protecting financial information

Education

CCS - Medical Billing and Coding

Purdue University Global
West Lafayette, IN
11-2025

License - Real Estate

The CE Shop
Greenwood Village, CO
11-2020

High School Diploma - undefined

TriState Christian Academy
Elkton, MD
05-2017

Skills

  • Office Administration
  • Insurance Verification
  • Payment Collection
  • Information Documentation
  • Appointment Management
  • HIPAA Compliance

Timeline

Front Desk Medical Receptionist

North Bridge Dental
01.2023 - 07.2023

Real Estate Agent

Foraker Realty
11.2021 - 12.2022

Bank Teller

American Spirit Federal Credit Union
06.2019 - 10.2021

License - Real Estate

The CE Shop

High School Diploma - undefined

TriState Christian Academy

CCS - Medical Billing and Coding

Purdue University Global
Kayleigh Henry