Kayona Arnold
Bob's Discount Furniture
BALTIMORE
6
years of professional experience
Detail-oriented Sales Representative with over 9 years in Customer Service. Skilled in data management and ensuring accuracy of electronic records. Communicates effectively to ensure clarity of policies and procedures. Experienced in maintaining data integrity and managing sales transactions, consistently recognized for providing exceptional service.
Work History
Sales Associate
3 Years 7 Months- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Assisted customers in selecting furniture that meets their style and budget requirements.
- Maintained an organized sales floor to ensure a welcoming shopping environment for customers.
- Processed customer transactions efficiently using point-of-sale systems, minimizing wait times.
Data Entry Clerk
1 Year 10 Months- Processed patient intake forms with high accuracy to ensure timely data entry into electronic health records.
- Maintained and updated patient databases, improving information retrieval efficiency and reducing errors.
- Collaborated with healthcare staff to streamline administrative workflows, enhancing overall operational effectiveness.
- Document, organize and store relevant documents.
- Create and manage spreadsheets.
Manager on Duty
1 Year 2 Months- Addressed customer concerns promptly, maintaining high levels of satisfaction and loyalty.
- Excellent communication and interpersonal skills.
- Detail oriented and highly organized.
- strong customer service skills.
- Implemented and managed quality control processes to ensure compliance with industry standards and regulations.
- Maintained high standards of cleanliness, sanitation, and safety throughout the business.
Education
High School Diploma
Skills
Interpersonal Skills
Time management
Leadership
Phone etiquette and techniques
Problem-solving skills
Communication Skills
Google and Microsoft Office
Clerical experience
Office administration
Timeline
Sales Associate
Bob's Discount Furniture
12.2022 - CurrentRead More
Data Entry Clerk
Pivot Phyical Therapy
05.2020 - 03.2022Read More
Manager on Duty
Fisnet
02.2020 - 04.2021Read More
Achievement Academy
High School Diploma
Read More