Kazzmin Moody
Baltimore
Summary
Detail-oriented and dependable Unit Secretary with experience supporting nursing staff and providers in fast-paced clinical settings. Skilled in patient coordination, electronic medical records, and communication across multidisciplinary teams. Known for strong organization, professionalism, and maintaining patient confidentiality.
Overview
9
9
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work History
Unit Secretary
University Of Maryland Medical System
Baltimore
07.2020 - 11.2025
- Provides administrative and clerical support to a hospital unit
- Serves as the primary communication link between nurses, physicians, patients, and departments
- Enters and processes physician orders in the electronic medical record
- Manages patient admissions, transfers, and discharges
- Answers and triages phone calls and call lights
- Maintains accurate patient records while ensuring HIPAA compliance
Clinical Customer Service Representative
John’s Hopkins Hospital
Baltimore
11.2016 - 03.2020
- Delivered high-quality customer service in a fast-paced environment
- Handled high call volumes while maintaining professionalism and accuracy
- Resolved issues efficiently while documenting interactions
- Developed strong communication, multitasking, and problem-solving skills
Education
Academy For College And Career Exploration
Baltimore, MarylandSkills
- EPIC Charting
- Electronic Medical Records (EMR/EHR)
- Physician Order Entry
- Patient Admissions, Transfers & Discharges
- Communication & Multitasking
- HIPAA Compliance & Confidentiality
Certification
- CPR FIRST AIDE
Timeline
Unit Secretary
University Of Maryland Medical System
07.2020 - 11.2025
Clinical Customer Service Representative
John’s Hopkins Hospital
11.2016 - 03.2020
Academy For College And Career Exploration