Summary
Overview
Work History
Education
Skills
Timeline
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Keaira Jallah

Nottingham

Summary

Dynamic Dining Associate with a strong work ethic and a proven track record at Erickson Senior Living. Expert in food safety and customer service, I enhanced menu appeal and trained new staff, fostering a collaborative environment. My adaptability and commitment to performance improvement drive exceptional guest experiences.

Overview

4
4
years of professional experience

Work History

Dining Associate

Erickson Senior Living
06.2023 - Current
  • Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
  • Assisted in menu development to ensure variety and appeal, driving repeat business.
  • Maintained a clean and inviting dining area, ensuring a positive guest experience.
  • Trained new Dining Associates on best practices and company policies, contributing to a cohesive team environment.
  • Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.

Crew Member

Wendys
09.2021 - 04.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Bachelor Of Science - Sociology

Towson University
Towson, MD

Skills

  • Excellent customer service
  • Strong work ethic
  • Reliability and punctuality
  • Food safety
  • Hospitality service expertise
  • Flexibility in scheduling
  • Adaptive learning
  • Performance improvement

Timeline

Dining Associate

Erickson Senior Living
06.2023 - Current

Crew Member

Wendys
09.2021 - 04.2023

Bachelor Of Science - Sociology

Towson University

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Keaira Jallah