Keia Ross
Burtonsville
Summary
Knowledgeable Cosmetologist with strong track record of delivering engaging and informative lessons. Proven ability to develop effective curricula and foster positive learning environment. Demonstrated expertise in classroom management and student assessment.
Overview
11
11
years of professional experience
Work History
INSTRUCTOR
The Salon Professional Academy, DC
10.2024 - Current
- Introduce new concepts to students entering the cosmetology field.
- Demonstrate new and existing concepts in the Beauty industry.
- Grade students on Technical ability.
- Keep grade sheets and Attendance records updated.
- Attend industry conferences to stay up to date with changes in the beauty industry and relay the information to the students.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Tested and evaluated students on materials presented in workshops and classes.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Increased student participation via engaging lectures and assignments.
State board coordinator
Hair Academy 2
04.2022 - 08.2024
- Prepared all students for licensure with the Maryland board of cosmetologists and barbers.
- Scheduled and coordinate all student testing appointments.
- Maintained organized files for all student licensure results.
- Oversaw and maintained an organized flow of clientele daily.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Provide excellent customer service to clients and students to ensure customer satisfaction.
COSMETOLOGY INSTRUCTOR
Montgomery BEAUTY SCHOOL
04.2017 - 03.2022
- Organized field trips relevant to course study
- Developed engaging lesson plans that incorporated industry trends, resulting in a dynamic learning environment.
- Collaborated with fellow instructors to create innovative teaching strategies for improved student comprehension.
- Prepared students for job interviews by conducting mock interviews and offering guidance on resume writing and portfolio development.
- Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
- Planned both theory and practical lessons for 30+ students.
- Mentored aspiring cosmetologists to refine their skills and confidently pursue career opportunities in the field.
- Evaluated individual student progress by conducting regular assessments and providing constructive feedback.
- Spearheaded salon management training courses, equipping students with essential business skills for future success in the industry.
- Enhanced students'' practical skills by demonstrating and explaining various cosmetology techniques.
- Increased student pass rates on state licensing exams through comprehensive test preparation and review sessions.
- Organized guest speaker events featuring successful cosmetology professionals to inspire students and provide real-world insights.
- Recruited clients for students to get practical experience.
- Established relationships with local salons and spas to facilitate job placement opportunities for graduating students.
- Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
STYLIST
Hair Cuttery Salon
07.2014 - 08.2018
- Assisted in maintaining a clean and professional work environment
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled regular follow-up appointments with clients to ensure they remained satisfied with their purchases and styling advice.
- Resolved guest complaints about service or style.
Education
No Degree - Cosmetology
Montgomery Beauty School
Silver Spring, MD01-2013
Diploma - General Studies
SPRING BROOK High School
Silver Spring,MD06.1998
Skills
- Effective verbal communication
- Team leadership
- Customer service
- Effective problem resolution
- Effective public speaking
- Structured lesson delivery
- Curriculum development
- Group and individual instruction
- Continuous professional development
- Collaborative team player
Timeline
INSTRUCTOR
The Salon Professional Academy, DC
10.2024 - Current
State board coordinator
Hair Academy 2
04.2022 - 08.2024
COSMETOLOGY INSTRUCTOR
Montgomery BEAUTY SCHOOL
04.2017 - 03.2022
STYLIST
Hair Cuttery Salon
07.2014 - 08.2018
No Degree - Cosmetology
Montgomery Beauty School
Diploma - General Studies
SPRING BROOK High School
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