Sharvay Wise

• Provide compassionate one-on-one care to clients in a private home setting, supporting physical, emotional, and daily living needs.
• Assist with activities of daily living (ADLs) including bathing, grooming, dressing, mobility, and toileting
• Monitor client condition and report changes in health, behavior, or safety to supervising staff and family members.
• Support medication reminders, meal preparation, and light housekeeping to promote client independence and comfort.
• Maintain confidentiality and adhere to HIPAA and agency standards of care.

• Provide behavioral support to school-aged children in educational and special needs settings using Crisis
  Prevention Training (CPT) techniques.
• Assist students with emotional regulation, classroom participation, and daily routines while maintaining a safe and structured environment.
• Respond to behavioral escalations using de-escalation strategies that prioritize student safety, dignity, and trauma-informed care.
• Collaborate with teachers, school staff, and behavioral teams to support individualized student goals.
• Maintain accurate documentation of behaviors, interventions, and progress in compliance with school and agency policies.

• Schedule and coordinate patient appointments to maintain smooth office flow.
• Maintain HIPAA-compliant documentation of sensitive patient data.
• Utilize Microsoft Office Suite and EMR systems for data entry and reporting.
• Verify insurance authorizations and process paperwork efficiently.
• Act as first point of contact, ensuring exceptional service and patient satisfaction.

• Assisted customers with inquiries, appointments, and scheduling support.
• Maintained organized filing systems for office and administrative tasks.
• Demonstrated professionalism in resolving customer issues and enhancing relationships.

• Managed daily restaurant operations to ensure high-quality guest service in line with Hilton standards.
• Led and trained a team of front- and back-of-house staff to drive efficiency and maintain service excellence.
• Oversaw inventory, ordering, and vendor relations to control costs and ensure quality.
• Worked with kitchen and banquet teams to coordinate special events and large parties.

• Maintained compliance with health and safety regulations and improved guest satisfaction through service enhancements.