Keira Johnston
BALTIMORE
Summary
Detail-oriented professional with expertise in product fulfillment processes, encompassing order processing, inventory management, and distribution coordination. Proven ability to enhance client satisfaction and improve operational efficiency through strategic planning and collaboration. Skilled in problem-solving, meeting tight deadlines, and adapting to fast-paced environments.
Overview
3
3
years of professional experience
Work History
Fulfillment Expert
Target
Middle River
10.2025 - Current
- Organized and processed online orders for timely fulfillment and shipping.
- Managed inventory levels to ensure product availability for customers.
- Utilized scanning technology to track inventory and ensure accurate records.
- Trained staff members on proper packing techniques to minimize damage during shipping.
- Assisted in training new team members on fulfillment procedures and safety protocols.
- Created reports on order fulfillment performance metrics such as accuracy, turnaround time, and cost savings achieved.
Retail Sales Associate
TJMaxx
BALTIMORE
10.2023 - 03.2024
- Operated cash register and processed transactions efficiently for customer purchases.
- Maintained organized store displays and ensured merchandise was stocked properly.
- Monitored inventory levels and communicated restock needs to management regularly.
- Participated in training sessions to improve product knowledge and sales techniques.
Education
Penn Foster Career School
Scranton, PASkills
- Order fulfillment
- Inventory management
- Logistics planning
- Supply chain management
- Performance reporting
- Customer service
- Adaptable learning
- Effective communication
Timeline
Fulfillment Expert
Target
10.2025 - Current
Retail Sales Associate
TJMaxx
10.2023 - 03.2024
Penn Foster Career School