Keisha Flanders
Baltimore
Summary
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Hairstylist
Naturalsistahs salon
Baltimore
06.2012 - Current
- Demonstrated knowledge of health and safety regulations in the workplace.
- Updated and maintained customer information records and beauty services provided.
- Organized scheduling of appointments throughout the day.
- Pre-booked future appointments to increase repeat business.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Rehabilitation Counselor
Divine counseling llc
Baltimore
09.2023 - 02.2025
- Organized and carried out continual education and development of staff.
- Developed outreach initiatives designed to raise awareness about disability rights within the local community.
- Interviewed, hired and trained employees in various roles.
- Managed load of multiple cases on consistent basis.
- Helped individuals address disabilities and put together career plans.
- Monitored daily performance and patient outcomes to maintain quality assurance.
- Coordinated with healthcare professionals to provide comprehensive care for clients.
- Assessed patient's physical, psychological, and vocational challenges to develop individualized rehabilitation plans.
Security Officer
Spartan defense
Baltimore
07.2022 - 11.2024
- Monitored surveillance cameras and responded to suspicious activity.
- Maintained high levels of alertness throughout shifts.
- Observed students to quickly address any unwanted situations.
Education
Associate of Business Administration -
BCCC
Baltimore, MD08-2015
CNA -
BCCC
Baltimore, MD02-2013
High School Diploma -
Boys And Girls High School
Brooklyn, NY06-2009
Skills
- Networking
- Communication
- Innovative techniques for building business plans
- Attention to details
- Team player
- Customer Service
- Problem solving
Timeline
Rehabilitation Counselor
Divine counseling llc
09.2023 - 02.2025
Security Officer
Spartan defense
07.2022 - 11.2024
Hairstylist
Naturalsistahs salon
06.2012 - Current
Associate of Business Administration -
BCCC
CNA -
BCCC
High School Diploma -
Boys And Girls High School