Summary
Overview
Work History
Education
Skills
Timeline
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KELAH JOHNSON

Windsor Mill

Summary

Compassionate and detail-oriented CNA with experience at Cumberland Healthcare Center, excelling in patient care and vital signs monitoring. Proven ability to enhance patient satisfaction through empathetic communication and effective support. Skilled in patient transfers and fostering strong relationships, ensuring dignity and independence for those in need.

Overview

8
8
years of professional experience

Work History

CNA

Cumberland Healthcare Center
02.2021 - 12.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Transported patients between rooms and appointments or testing locations.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards

Cashier Team Lead

Roy Rogers Restaurant
08.2015 - 10.2018
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Developed strong relationships with repeat customers through friendly service interactions.

Education

High School Diploma -

ALLEGANY HIGH SCHOOL
Cumberland, MD
05-2017

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • Feeding assistance
  • Dressing assistance
  • Compassionate communication
  • Patient transfers
  • Emotional support
  • Multitasking and organization
  • Team collaboration
  • Active listening
  • Lifting and transferring
  • Bedside manner
  • Compassionate
  • Supporting personal needs
  • Patient relationship building
  • Light housekeeping

Timeline

CNA

Cumberland Healthcare Center
02.2021 - 12.2023

Cashier Team Lead

Roy Rogers Restaurant
08.2015 - 10.2018

High School Diploma -

ALLEGANY HIGH SCHOOL

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KELAH JOHNSON