Kelly Berkeridge
Perryville
Summary
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Overview
14
14
years of professional experience
Work History
Owner
Bel Air Florist, LLC
Bel Air, MD
06.2019 - Current
- Managed daily operations, optimizing workflow and ensuring timely delivery of floral arrangements.
- Developed and implemented marketing strategies to increase customer engagement and brand awareness.
- Oversaw inventory management, tracking supplies to reduce waste and improve cost efficiency.
- Trained and mentored staff on floral design techniques and customer service best practices.
- Established supplier relationships, negotiating contracts to secure quality materials at competitive prices.
- Enhanced store layout and visual merchandising, creating appealing displays that attracted customers.
- Managed day-to-day business operations.
Administrative Assistant
Good Shepherd Catholic School
Perryville, MD
04.2012 - 01.2022
- Coordinated daily administrative operations, ensuring efficient communication among staff and parents.
- Managed scheduling for faculty meetings and school events, optimizing use of available resources.
- Developed and maintained filing systems, enhancing accessibility of student records and documentation.
- Assisted in preparation of school communications, ensuring clarity and adherence to branding standards.
- Streamlined office processes by implementing digital tools for tracking supplies and inventory management.
- Led initiatives to improve parental engagement through newsletters and event planning strategies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
High School Diploma -
Bel Air High School
Bel AirSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Staff management
- Staff hiring
- Budget administration
Timeline
Owner
Bel Air Florist, LLC
06.2019 - Current
Administrative Assistant
Good Shepherd Catholic School
04.2012 - 01.2022
High School Diploma -
Bel Air High School