Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Flores

Gaithersburg

Summary

Versatile professional with extensive experience in front desk operations, retail, and office support. Skilled in schedule coordination, record management, and enhancing operational efficiency. Recognized for delivering exceptional service and utilizing software solutions to improve productivity.

Overview

4
4
years of professional experience

Work History

Sales & Project Coordinator

Ivanti Marble & Granite
Rockville
06.2024 - Current
  • Assisted project managers in coordinating schedules and timelines for installations.
  • Communicated with clients to gather requirements and address project inquiries.
  • Organized materials and resources for upcoming project phases and deliveries.
  • Collaborated with vendors to ensure timely delivery of materials and services needed for projects.
  • Created estimates and prepared invoices for payment processing.

Financial Concierge

Nymeo Federal Credit Union
Gaithersburg
07.2022 - 08.2023
  • Assisted members with account inquiries and financial services.
  • Provided personalized financial advice to improve member satisfaction.
  • Coordinated loan applications and documentation for processing.
  • Educated members on credit union products and services available.
  • Maintained accurate records of member interactions and transactions.

Customer Care Representative

Rosenthal Acura
Gaithersburg
08.2021 - 07.2022
  • Greeted visitors and directed them to appropriate departments or personnel.
  • Assisted with administrative tasks, including data entry and document management.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Supervised financial transactions associated with vehicle sales, parts, and services.

Education

Associate of Arts - General Studies

Montgomery College
Rockville, MD
06-2025

High School Diploma -

Gaithersburg High School
Gaithersburg, MD
05-2019

Skills

  • Bilingual proficiency
  • Customer service
  • Financial analysis
  • Time management
  • Data entry
  • Communication skills
  • Sales closing
  • Invoice processing
  • Project management
  • Attention to detail

Timeline

Sales & Project Coordinator

Ivanti Marble & Granite
06.2024 - Current

Financial Concierge

Nymeo Federal Credit Union
07.2022 - 08.2023

Customer Care Representative

Rosenthal Acura
08.2021 - 07.2022

Associate of Arts - General Studies

Montgomery College

High School Diploma -

Gaithersburg High School

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