Kelly Harvey

Managed a store with sales of approximately $35,000 to $75,000 per week.

Handle all merchandising, inventory control, ordering, cash control, and maintenance.

Oversee store opening and closing procedures.

Direct sales floor activities, assist customers and address customer concerns.

Input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.

Hire, train, and coordinate a staff of 20.

Inspire sales staff to develop and implement special promotions and events.

Received Sales Award for exceeding sales goals.

Responsible for overseeing all aspects of $10mm year retail store's operations, including merchandising and promotional activities, customer service, inventory management, cash handling, reconciliation and deposits and store safety and security.

Supervising and managing over 100 employees in a sales oriented retail environment, with responsibility for scheduling and training personnel.

Trained, recruited and hired store employees; administered payroll and addressed HR inquiries.

Met Home office and District sales, profitability goals. Increased 2009 sales by 30% from 2008 sales.

Reviewed and analyzed monthly P&L reports, created and managed budgets, and reviewed and approved a variety of supplies, employee and facility legal agreements. Budgeted controllable contribution is $1,119,477 at 28.5%

Maintained physical store location, including making daily store inspections and ensuring safe and efficient facility operations.

Provided excellent customer service to new and existing customer, quickly resolving issues and questions as they arose.

Oversee all aspect of the merchandising and visual presentation in the store to maximize sales and profits.

Produced $100,000 in net operating profit through sales of monthly service plans, approved applications and credit insurance. Earn #10 in the region for store application MTD at 110% to goal.

Cross-trained personnel on additional skills, saving labor coast, improving productivity and boosting employee job satisfaction.

Received 100% on Store Business Review.

Supervised and managed over 122 employees, with responsibility for scheduling and training personnel.

Conducted weekly inventory meetings with management and employees, ensuring the store met company shrinkage target by 20% above goal.

Managed the processes of damages, supply replenishments and RTVs.

Researched and analyzed truck manifests for product shortages, Decreased stockroom error rate from a high of 6.13% to 2.13%.

Merchandised and positioned products throughout the store to maximize sales and profits.

Achieved first in the district to score location accuracy goal at 96%.

Executed weekly cycle counts on products to maintain healthy inventory.

Worked with vendors and buyers weekly for merchandising and visual appearance of display for weekly ad set up.

Modeled excellent customer service by acknowledging customer's presence, greeting customer's in a friendly manner and answering questions in full attention.