Dynamic retail professional with a proven track record at Great Wolf Lodge, excelling in customer service and relationship building. Skilled in transaction processing, I consistently exceeded sales goals through effective product recommendations and upselling strategies, enhancing customer satisfaction and loyalty. Adaptable and reliable, I thrive in fast-paced environments.
Work History
Retail Sales Associate
Great Wolf Lodge
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Increased sales revenue through effective product recommendations tailored to individual customers.
Greeted customers and provided outstanding customer service.
Participated in periodic inventory counts to maintain accurate stock levels.
Substitute Teacher
Ccps
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Supervised lunchroom and recess activities.
Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
Customer Service Cashier
Walmart
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Met customer service goals and exceeded customer expectations.
Resolved customer complaints and maintained clean and tidy checkout area.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Counted money in drawers at beginning and end of each shift.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Developed and managed relationships with customers to increase customer loyalty.
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Answered product questions using knowledge of sales and store promotions.
Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Utilized POS system to handle customer cash and credit card transactions.
Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Head Preschool Teacher
Pleasant View Baptist Preschool
Continuously improved teaching methods by seeking feedback from students, parents, and colleagues, as well as staying current on the latest research in early childhood education.
Organized field trips and special events that enhanced students'' understanding of topics covered in class while making learning fun.
Designed creative learning centers that fostered independent exploration and problem-solving skills in students.
Assessed student performance regularly through observation, documentation, and portfolio reviews to guide future instruction efforts.
Managed classroom behavior effectively by establishing clear expectations and implementing consistent consequences for actions.
Led professional development workshops for staff members on topics such as child development theories, classroom management strategies, and best practices in early childhood education.
Implemented age-appropriate curriculum, addressing the diverse needs of individual students.
Developed strong relationships with parents, maintaining open communication lines to address concerns and provide progress updates.
Maintained accurate records of student attendance, assessments, and achievements for administrative purposes.
Collaborated with fellow teachers to create a stimulating and nurturing environment for early childhood development.
Implemented differentiated instruction techniques to accommodate various learning styles and abilities in the classroom.
Provided support for children experiencing difficulties in socialization or emotional regulation through one-on-one guidance sessions.
Conducted parent-teacher conferences to discuss student progress, strengths, areas for improvement, and set goals for continued success.
Enhanced children''s learning experience by incorporating hands-on activities and interactive games in lesson plans.
Developed weekly lesson plans and activities to engage children and promote learning.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Maintained organized, fun and interactive classroom to help children feel safe.
Established positive communication with parents in daily conversation and formal conferences.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Assisted and supervised Number children through entire school day.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Allowed for ample outdoor discovery time in schedule each day.
Established positive relationships with students and families.
Monitored classroom to verify safe and secure environment.
Created safe and nurturing learning environment for preschoolers.
Organized and supervised large and small group activities.
Modeled positive behavior and communication skills for students.
Planned and executed activities to stimulate physical, social and intellectual growth.
Guided students to develop social, emotional and physical skills.
Implemented age-appropriate curricula to meet needs of young learners.
Developed and implemented behavior management plans.
Helped new preschool children get used to classes by giving one-on-one support.
Utilized creative teaching strategies to engage students in classroom.
Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
Organized activities to teach preschool children foundational learning skills such as letters and numbers.
Incorporated music, art and literature into curriculum.
Developed innovative activities to engage young children in learning process.
Supported students in developing self-esteem and self-confidence.
Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
