Kelly Lange

• Assisted nursing staff with patient care tasks and daily activities.
• Supported patients in mobility, hygiene, and comfort during their stay.
• Documented patient information accurately in electronic health records.
• Communicated effectively with patients and families regarding care procedures.
• Provided direct patient care and assistance to healthcare team members.
• Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
• Conducted safety rounds regularly to ensure safe environment for patients.
• Assisted in training new staff members on proper procedures for providing critical care.

• Using critical thinking, and relying on time management while creating a positive environment for patients, and implementing teamwork on the unit.
• Answered phone calls appropriately, communicating with patients and providers about services, treatment plans, scheduling guidelines, and medication questions.
• Responsible for running metric reports on a weekly basis, measuring triage rates, attended and missed appointments for clients, and CRISP reports.
• Handled multiple tasks, including but not limited to entering all patient demographic information into EMR portals, being personable yet professional with patients, establishing comfort and rapport, and helping to create a positive environment for the local mental health community.

• Handled incoming calls and directed inquiries to appropriate personnel in a high performance inpatient and outpatient substance abuse and mental health clinics
• Reported directly to program directors and parole officers about client attendance and class participation.
• Initiated when appropriate, specific clients requiring higher or lower levels of care.

• Assisted residents with daily living activities and personal care needs.

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• Maintained a clean and safe environment for all residents.
• Provided companionship and emotional support to enhance resident well-being.
• Assisted residents in mobility, including transferring them from wheelchairs to beds or chairs.
• Monitored vital signs and reported any changes to supervisor.