Kelly Lund
Berlin,MD
Summary
Competent and caring nursing professional offering 12 years of experience in providing top quality care for patients in the community. Currently functioning in the role of Community Care Coordinator. Energetic and compassionate individual with strong interpersonal skills. Excels in organization, time management, and attention to detail.
Overview
12
12
years of professional experience
Work History
RN Community Care Coordinator
Atlantic General Hospital
05.2023 - Current
- Management of a panel of longitudinal care coordinated patients and patients discharged from the hospital for 30 days
- Increased patient satisfaction through regular check-ins and support for their medical needs and emotional wellbeing.
- Managed caseloads effectively, prioritizing tasks based on urgency and complexity to ensure timely completion of responsibilities.
- Reduced hospital readmissions by implementing effective follow-up procedures and monitoring patient progress.
- Enhanced patient care by developing personalized care plans and coordinating with healthcare providers.
- Streamlined care coordination processes, ensuring effective communication between patients, families, and healthcare providers.
Risk Management Coordinator
Atlantic General Hospital
11.2022 - 06.2023
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Advised senior managers on policy strategies for reducing liability and preventing losses.
- Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
- Investigated allegations to check validity and recommend actions to minimize risk.
- Assists medical staff services with medical staff quality events for improved outcomes
- Instituted regular safety inspections and hazards management strategies to keep operations compliant.
Quality and Patient Safety Coordinator
Atlantic General Hospital
12.2019 - 11.2022
- Coordinates the responsibilities for Risk Management and Quality care
- Works simultaneously for the directors of Risk Management and Quality to optimize patient safety and satisfaction. Works diligently to manage patient safety events, preventative measures, performance improvement projects, and quality reimbursement.
- Coordinator and liaison for the 2022 Joint Commission physician and nurse surveyors.
- Ongoing preparation for Joint Commission surveys and readiness. Improves policies and procedures for the hospital. Educates associates on current policies, procedures, and practices for adherence.
- Assists with legal matters and patient claims.
- Awards ambassador certificates for patient safety advocates working for inpatient and outpatient departments.
- Stroke Get With The Guidelines coordinator
- Data analyst
- Assists with writing and editing complaint and compliment letters while working to resolve all issues.
- Responds to events related to patient safety and quality, investigates events and researches to establish conclusions and improvements.
- Proficient in Microsoft excel, Press Ganey, and a variety of Quality and Risk Management related programs.
Registered Nurse- Intensive Care Unit
Atlantic General Hospital
01.2015 - 12.2019
- Manages 2-4 critically ill patients simultaneously throughout 12 hour shift duration
- Assisted with intubations, central line insertions, administered critical medications including titratable vasopressors and continuous sedation, performed wound dressing changes, managed chest tubes, diagnosis education
- Proficient in recovering postoperative patients at bedside
- Recognizes changes in patient condition and intervenes appropriately
- Assists critically ill patients on ambulance transports to higher levels of care
- Assists patients and families with end of life care processes
- Proficient in timely and accurate documentation
- Day shift staffing coordinator
- Trained to float to work in variety of departments when needed
Progressive Care Unit Registered Nurse
University of Maryland at Baltimore Washington Medical Center
01.2013 - 01.2015
- Successfully completed 9 week New Graduate program
- Mastered telemetry monitoring
- Provided pre-operative and postoperative care for cardiac catheterization patients
- Gave proficient care for patients suffering from acute cardiac conditions
Education
Bachelor of Science - Nursing
Notre Dame of Maryland University
4701 N Charles Street05.2017
Associate of Science - Nursing
Anne Arundel Community College
101 College Parkway05.2013
Licensure
- Registered Nurse in State of Maryland, #R206860
- BLS certification
- ACLS certification
Accomplishments
- Team Daisy Award winner 2019
- 4 time Patient Safety Ambassador Award recipient
- First recipient of Atlantic General Hospital's RN to BSN scholarship -2016
- Received Dedication to Excellence Award for strategic initiative project-2016
- Extensively researched and created a medical educational pamphlet for inpatient and community utilization for C Diff initiative
Committee Participation
- Member of the Community Garden Committee- nonprofit
- Chair of Earth Day subcommittee
- Member of the LEAN committe
- Previous Chair of Performance Improvement and Patient Safety Committee
- Previous Member of Medication Safety Committee
- Previous Member of Intensive Care Unit Committee
- Previous Member of Organizational Quality Committee
- Previous Member of Infection Prevention Committee
- Previous Member of the Hand Hygiene Committee
- Previous Member of Patient and Family Advisory Committee
- Previous Secretary for ICU Shared Governance
- Previous ICU nurse staffing coordinator
- Previous lead chair of falls prevention initiative
- Previous lead chair of restraint initiative
- Previous staff educator and member of C.Diff initiative
Additional Information
Donor and active participant for Operations Christmas Child through the Samaritan's Purse Organization
Timeline
RN Community Care Coordinator
Atlantic General Hospital
05.2023 - Current
Risk Management Coordinator
Atlantic General Hospital
11.2022 - 06.2023
Quality and Patient Safety Coordinator
Atlantic General Hospital
12.2019 - 11.2022
Registered Nurse- Intensive Care Unit
Atlantic General Hospital
01.2015 - 12.2019
Progressive Care Unit Registered Nurse
University of Maryland at Baltimore Washington Medical Center
01.2013 - 01.2015
Bachelor of Science - Nursing
Notre Dame of Maryland University
Associate of Science - Nursing
Anne Arundel Community College
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