Kelly Macker
Walkersville
Summary
Passionate & motivated professional looking to continue growing in field of Healthcare leadership. Striving to continue education and accrue CADDCT from National Council of Certified Dementia Practitioners.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Life Enrichment Coordinator
Buckingham's Choice Retirement Community
09.2023 - 03.2024
- Developed customized care plans for residents, ensuring their individual needs were met through completing Initial Assessment's and their MDS.
- Collaborated with volunteers to facilitate the delivery of various life enrichment programs and services.
- Maintained monthly budgets for Assisted Living and Skilled Nursing/Rehab
- Developed and executed monthly program calendars based on well-being model for Assisted Living & Skilled Nursing neighborhoods
- Supervised three Life Enrichment team members
- Led monthly Dementia training based on ACTS standards with management team
- Organized & facilitated monthly resident council on both healthcare neighborhoods
- Conducted monthly team meetings and 1:1's with Life Enrichment Assistants
- Promoted a positive environment within the facility by fostering teamwork among staff members and encouraging collaborative problem-solving efforts.
- Collaborated & communicated with Nursing to ensure resident needs and daily choices were met
Life Enrichment Associate
Ingleside at King Farm
01.2021 - 09.2023
- Plan monthly Calendar with average of 4 or more programs a day for Memory Care neighborhood on two different floors on Brookside
- Encourage & help build up residents' autonomy throughout day
- Create safe, comfortable environment working with nursing staff to benefit residents to express themselves
- Execute program solving, managing skills of different resident personalities when residents are in a heated conflict
- Work with the Life Enrichment team to execute large festivities and programs in a large social setting
- Working towards in-services & accruing CADDCT certification by end of 2023
- Created Photo frame project for Memory Support Assisted Living
- Created binder of residents and friendly tips and characteristics of the residents on MSAL
- Created 'ring of activities' to help support GNA's to do activities
- Created baking program on Memory Support Assisted Living 2.
Leasing Professional
Morgan Properties
01.2016 - 01.2021
- 1-year at Large property of 791 units
- Maintains Occupancy goal of 96% or higher
- Current Gross closing ratio over 40%
- Two years in student housing near Johns Hopkins University
- Maintain 50% closing ratio in competitive student market
- Build rapport with prospects and residents
- Create and Organize Residential Events
- Assist in implementing marketing plans for property
- Marketing and outreach
- Analyze market to ensure in line with competitors.
Assistant Manager
Francesca's Boutique
05.2016 - 12.2016
- Open and closing store
- Delegated tasks to staff
- Set daily, weekly, and monthly sales goals
- Hired, coached and trained staff and stylists
- Counted revenue and prepared nightly deposits
- Planned and executed floor sets.
Sales Lead
Bath & Body Works
09.2014 - 09.2015
- Analyzed business daily to accomplish daily sales plan
- Opened and closed store
- Analyzed and prepared floor sets
- Marketing for upcoming sales
- Trained new associates.
Residential House Manager
Richcroft Inc.
09.2013 - 08.2014
- Managed CMT's designated to residential house
- Managed budgets for residents
- Responsible for medical appointments and care management plans
- Managed cleanliness of residence according to D.D.A requirements.
Pricing Specialist
Old Navy
10.2012 - 09.2013
- Supervised associates
- Delegated tasks to sales team
- Marketing and pricing.
Activity Coordinator
Stella Maris
03.2010 - 08.2012
- Attended plan care meetings 3
- Completed quarterly notes
- Created therapeutic programs monthly and daily based on individual needs
- Assessed residents' abilities and needs.
Education
Bachelor of Science-Gerontology -
Towson University
05.2011
Skills
- Emotional Intelligence/ intrapersonal skills
- CDP accrued in 2022
- 9 years in retirement/ healthcare settings
- 1-year experience in intellectual disability field
- Proficient in Word, Yardi, and Rent Cafe, PCC, Linked Senior, Activity Connection, IN2L, Matrix Care
- Budgeting
- Utilizing graphs & analytics for sales (current & future)
- 7 years in Sales
Activities
- Interned with Baltimore County of Aging in Fall to Spring of 2019-2010
- Interned at Copper Ridge with Education director Fall Semester
- Apart of Toast masters of Baltimore for 6 months before moving residence & career
Certification
CDP
Timeline
Life Enrichment Coordinator
Buckingham's Choice Retirement Community
09.2023 - 03.2024
Life Enrichment Associate
Ingleside at King Farm
01.2021 - 09.2023
Assistant Manager
Francesca's Boutique
05.2016 - 12.2016
Leasing Professional
Morgan Properties
01.2016 - 01.2021
Sales Lead
Bath & Body Works
09.2014 - 09.2015
Residential House Manager
Richcroft Inc.
09.2013 - 08.2014
Pricing Specialist
Old Navy
10.2012 - 09.2013
Activity Coordinator
Stella Maris
03.2010 - 08.2012
Bachelor of Science-Gerontology -
Towson University