Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Young

Mount Airy

Summary

Highly organized and adaptable professional with a decade of experience managing operations, teams, and client services in fast-paced hospitality settings. Skilled in administrative functions such as optimizing workflows, coordinating logistics, and ensuring seamless day-to-day operations. Now seeking to apply this operational expertise in a structured administrative environment that values efficiency and dependable support.

Overview

11
11
years of professional experience

Work History

Director of Events and Food & Beverage

P.B. Dye Golf Club
09.2015 - Current
  • Consult with clients to determine objectives and requirements for numerous events, such as Weddings, Banquets, Golf Outings, Corporate Meetings and more.
  • Coordinate and execute day-of event operations, such as managing vendors, timelines, and menu.
  • Provide excellent customer service to clients and guests to establish a strong, lasting relationship.
  • Hiring, Managing and Scheduling Restaurant and Events Staff of 20 +/-
  • Planning and Implementing Marketing Strategies: Social Media, Establishing a Brand, etc.
  • General Business Knowledge in Accounting (QuickBooks) and Payroll Services.
  • Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported 5+/- team members.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved marketing to attract new customers and promote business.

Event Planning and Marketing Intern

Ceresville Mansion
06.2015 - 08.2015
  • Social Media Administrator – Ceresville Blog, Facebook and Pinterest; write original blog posts and re-posts, weekly Facebook posts, creating flyers to send out to potential clients.
  • Event paperwork - Fill out banquet event orders (BEO’s) for upcoming events, Reservation Agreements, floor diagrams for event set-up and production, Summary of Expenses and Invoices.
  • Shadow site tours and meetings with potential and current clients.

Events Coordinator and Marketing Intern

Wicomico Public Library
09.2014 - 12.2014
  • Raising awareness of future events happening at the Library by distributing posters, writing press releases, contacting newspapers and local news channels.
  • Maintaining their social media site on Facebook.
  • Using Microsoft Publisher to create flyers, bookmarks, posters, etc.
  • Brainstormed and implemented creative event concepts and themes.

Education

Bachelor of Arts - Communications

Salisbury University
Salisbury, MD
05-2015

Skills

  • Attention to Detail
  • Quality Assurance
  • Time Management
  • Team Building
  • Multitasking and Prioritization
  • Marketing
  • Written & Effective Communication
  • Office & Team Administration
  • Operations Management
  • Scheduling & Calendar Management
  • Vendor & Contract Negotiation
  • Staff Hiring, Training & Supervision
  • Event Planning & Coordination
  • Microsoft Office Suite Google Workspace POS Systems

Timeline

Director of Events and Food & Beverage

P.B. Dye Golf Club
09.2015 - Current

Event Planning and Marketing Intern

Ceresville Mansion
06.2015 - 08.2015

Events Coordinator and Marketing Intern

Wicomico Public Library
09.2014 - 12.2014

Bachelor of Arts - Communications

Salisbury University

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Kelsey Young