Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kemi Dickson

Baltimore

Summary

Highly organized and personable administrative professional with strong communication, customer service, and multitasking abilities. Experienced in front-desk operations, scheduling, document handling, and team coordination. Adept at creating a welcoming environment while efficiently managing office workflows. Proven track record in supporting daily operations, maintaining confidentiality, and resolving inquiries quickly and professionally. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Take-Out Server

Flanigans
Hallandale
06.2025 - 08.2025
  • Took and processed food and drink orders accurately.
  • Maintained cleanliness and organization of dining area and service stations.
  • Delivered food and beverages promptly to guests' tables.
  • Assisted kitchen staff during peak hours to ensure timely service.
  • Resolved customer complaints efficiently to maintain satisfaction levels.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Provided exceptional customer service in fast-paced dining environment.

Shift Supervisor

Chipotle
Towson
01.2022 - 01.2024
  • Handled customer inquiries, complaints
  • Supervised shift scheduling, cash handling, and daily reporting
  • Managed front-line team, maintained cleanliness and standards

Receptionist / Office Secretary (Internship)

ABC Community Center
Baltimore
01.2022 - 01.2023
  • Managed appointment scheduling, meeting and calendar updates
  • Provided front desk support and maintained a welcoming reception area
  • Maintained organized filing for client records, drafted memos, assisted with event tasks (e.g., RSVP, printing, event setup)

Education

Bachelor of science -

Morgan State University
08.2025

highschool diploma -

Charles W Flanagan
01.2019

Skills

  • Social Media
  • Networking
  • Marketing
  • Strong Communication
  • Customer Service
  • Multitasking
  • Front-Desk Operations
  • Scheduling
  • Document Handling
  • Team Coordination

Languages

  • English, Fluent
  • Spanish, Beginner

Certification

  • food handler

Timeline

Take-Out Server

Flanigans
06.2025 - 08.2025

Shift Supervisor

Chipotle
01.2022 - 01.2024

Receptionist / Office Secretary (Internship)

ABC Community Center
01.2022 - 01.2023

Bachelor of science -

Morgan State University

highschool diploma -

Charles W Flanagan
Kemi Dickson