Proactive and adaptable professional with a versatile background in naval operations and customer service. Known for strong problem-solving and time management abilities, contributing to improved workflows and enhanced safety protocols.
Overview
10
10
years of professional experience
Work History
Boatswain's Mate
Navy
Patuxent River, MD
11.2019 - Current
Operated and maintained deck equipment, ensuring safety and functionality during naval operations.
Conducted routine inspections of life-saving equipment, enhancing crew safety and operational readiness.
Collaborated with over 40 team members to optimize workflow during peak hours.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Supported training of 50 junior personnel on deck operations and safety protocols, fostering skill development.
Monitored weather conditions to inform decision-making for mission planning and execution on deck.
Reduced potential hazards by swiftly identifying and reporting any unsafe conditions or damaged equipment to the proper authorities.
Customer Service Cashier
McAlister's Deli
Grandview, MO
01.2016 - 12.2018
Processed customer transactions accurately using point-of-sale systems.
Assisted customers with inquiries, providing product information and recommendations.
Maintained organized cash register area, ensuring cleanliness and efficiency.
Handled returns and exchanges, adhering to company policies for customer satisfaction.
Participated in over 100 training sessions to improve service skills and product knowledge.