Professional Summary
Overview
Work History
Education
Skills
Core Qualifications
Timeline

Kenethia M. Bailey

Enterprise Holdings
Randallstown,MD
7
years of professional experience

Experienced People Operations professional with 14 years in HR Operations, managing the full employee lifecycle across multi-state operations. Expertise in HRIS administration, onboarding, offboarding, and leave management, ensuring compliance and operational efficiency. Supported 1,400 employees in Maryland and Pennsylvania through collaboration with HR Business Partners and leadership teams.

Work History

People Operations Coordinator

14 Years 7 Months
Frito-Lay, Inc. | 01.2012 - 2026
  • Coordinated HR support services for more than 1,400 employees in Maryland and Pennsylvania, ensuring alignment with HR business partners and leadership objectives.
  • Administered employee leaves of absence including FMLA, parental leave, short-term disability, and long-term disability while ensuring policy compliance and accurate HRIS documentation.
  • Collaborated with Total Rewards to enhance employee benefits, streamline leave programs, and improve overall employee experience.
  • Coordinated all aspects of employee lifecycle management, encompassing new hire onboarding, employee status modifications, transfers, promotions, leaves of absence, and separations.
  • Maintain HRIS records in SAP/MyHR, ensuring timely and accurate employee data while partnering with Payroll, HR, and leadership.
  • Executed systematic organization of personnel files, adhering to company policies and legal requirements for documentation.
  • Produce workforce reports, labor tracking, audit documentation, safety reports, and operational metrics for leadership.
  • Identified and implemented process improvements in HR operations, reducing manual work and enhancing documentation efficiency.
  • Develop communications, templates, and employee documentation used across departments.
  • Coordinate travel logistics, meetings, and large-scale employee events for 300+ employees.
  • Provide guidance and support to managers and employees on HR operational processes to enhance organizational efficiency.

Branch Manager

7 Years
Enterprise Holdings | 01.2005 - 01.2012
  • Led branch operations, overseeing financial performance, employee development, recruiting, coaching, and compliance to support overall organizational goals.
  • Implemented operational improvements to enhance efficiency and elevate customer satisfaction, contributing to revenue growth.
  • Conducted performance reviews and coached managers to foster development of future leaders within the organization.

Education

B.S. - Business Management, Concentration in Management Information Systems

Coppin State University | Baltimore | 05.2002

Skills

SAP
MyHR
Business Objects
Microsoft Office Suite
Payroll management
LexisNexis
TALX
Human resource solutions
Data analysis
Employee engagement
Employee performance coaching
Effective listening

Core Qualifications

  • Employee Lifecycle Management (Onboarding, Offboarding, Transfers, Promotions, Leaves)
  • HR Operations & HRIS Administration (SAP, MyHR)
  • Process Improvement & Workflow Documentation
  • People Operations Compliance (OSHA, Personnel Records, Audits)
  • I-9 & Employment Documentation
  • Reporting, Metrics & Data Analysis
  • Cross-functional Collaboration
  • Policy & Procedure Documentation
  • Manager & Employee Support
  • Travel & Event Coordination
  • Microsoft Excel, Word, PowerPoint, Access, Business Objects

Timeline

People Operations Coordinator

Frito-Lay, Inc.
01.2012 - 2026Read More

Branch Manager

Enterprise Holdings
01.2005 - 01.2012Read More

Coppin State University

B.S. from Business Management, Concentration in Management Information Systems
Read More
Kenethia M. Bailey