Kenneth Hall
Bowie
Summary
Dynamic and results-oriented professional with over 20 years of experience in retail, grocery store management, and museum operations. Expertise in building and motivating high-performing teams while cultivating a positive workplace culture that drives success. Proven track record in overseeing daily operations, managing budgets, leading staff, and enhancing customer and visitor engagement. Skilled at thriving in fast-paced environments, optimizing inventory management, maximizing profitability, and contributing to long-term strategic planning. Actively pursuing opportunities for career advancement and innovation.
Overview
36
36
years of professional experience
Work History
Area Manager
Aerospace Museum
01.2023 - Current
- Oversee daily operations and staff management across designated museum zones (galleries and areas).
- Ensure operational excellence by maintaining safety, cleanliness, and vendor coordination.
- Manage budgets for assigned areas, track performance metrics, and ensure compliance with museum policies.
- Lead recruitment, training, scheduling, and supervision of staff and volunteers.
- Collaborate with curators and educators to design and implement exhibit-related programming and events.
- Execute marketing initiatives, including social media, website updates, and community outreach.
- Enhance visitor experience by ensuring high-quality guest services and responding to feedback.
- Contribute to long-term strategic planning and development of proposals for the museum’s growth.
Assistant Store Manager
Walmart
01.2018 - Current
- Manage the store's overall performance, including financials, sales, and inventory control.
- Implement strategies to reduce unexplained merchandise loss and improve profitability.
- Lead and develop store associates by providing training, guidance, and ongoing support.
- Oversee customer service excellence, resolving issues and ensuring adherence to company policies.
- Drive sales and profitability by ensuring product availability, proper merchandising, and accurate pricing.
- Coordinate claims, receiving operations, and safety procedures to minimize risk and improve operational efficiency.
Store Manager
Food Lion Corporation
01.2013 - 01.2018
- Managed full-store operations, achieving or exceeding sales goals and building strong customer relationships.
- Directed recruitment, training, and retention efforts, ensuring a high-performance team.
- Developed and implemented action plans for improving store performance and controlling shrink.
- Ensured compliance with company standards in areas such as security, food safety, and labor laws.
- Analyzed and utilized business tools to optimize scheduling, inventory, and productivity.
Store Manager
Safeway Corporation
01.2012 - 01.2013
- Oversaw all store operations, leading a team of 8-12 direct reports and 100+ staff members.
- Focused on customer satisfaction, performance metrics, and team development.
- Managed store financials, including budgeting, inventory control, and sales targets.
- Built strong vendor relationships and ensured accurate product displays and promotions.
- Led initiatives to address performance gaps and implemented corrective actions as necessary.
Liquor Field Merchandiser
Safeway Corporation
01.2009 - 01.2012
- Developed relationships with customers to increase sales and maximize product distribution.
- Monitored competitor activities and ensured optimal product placement for vendors.
- Achieved KPIs in sales, distribution, pricing, and display.
Non-Perishable Field Merchandiser
Safeway Corporation
01.2005 - 01.2009
- Managed product displays and replenishment in assigned store locations.
- Conducted inventory counts, monitored product freshness, and ensured product quality.
- Coordinated with store management and other departments to ensure accurate product ordering.
Corporate Brands Field Merchandiser
Safeway Corporation
01.2004 - 01.2005
- Led a team to merchandise products in a fast-paced environment.
- Built relationships with store personnel and ensured excellent customer service.
- Managed inventory, built displays, and ensured timely product orders.
Best in Class Auditor
Safeway Corporation
01.2003 - 01.2004
- Ensured compliance with company standards and labor laws.
- Supported department managers and staff in executing merchandising plans.
Meat/Seafood Procurement Manager
Safeway Corporation
01.1996 - 01.2003
- Managed procurement activities for meat, seafood, and service deli product lines.
- Developed vendor relationships, maintained product quality, and monitored market trends.
- Provided training and direction for procurement teams.
Journeyman Meat Cutter
Safeway Corporation
01.1990 - 01.1996
- Provided high-quality meat and seafood products while ensuring customer satisfaction.
- Adhered to food safety regulations and sanitation requirements.
Education
Leadership Training Certificate - Train the Trainer Retail Leadership Training
Safeway Corporation
High School - undefined
Woodson Senior High School
Washington, DC01.1983
Skills
- Retail & Museum Operations Management
- Team Building & Leadership
- Budgeting & Financial Oversight
- Inventory & Shrink Control
- Visitor Experience & Customer Service Excellence
- Staff Training & Development
- Programming & Exhibits Management
- Marketing & Community Engagement
- Strategic Planning & Performance Metrics
- Conflict Resolution & Problem-Solving
Timeline
Area Manager
Aerospace Museum
01.2023 - Current
Assistant Store Manager
Walmart
01.2018 - Current
Store Manager
Food Lion Corporation
01.2013 - 01.2018
Store Manager
Safeway Corporation
01.2012 - 01.2013
Liquor Field Merchandiser
Safeway Corporation
01.2009 - 01.2012
Non-Perishable Field Merchandiser
Safeway Corporation
01.2005 - 01.2009
Corporate Brands Field Merchandiser
Safeway Corporation
01.2004 - 01.2005
Best in Class Auditor
Safeway Corporation
01.2003 - 01.2004
Meat/Seafood Procurement Manager
Safeway Corporation
01.1996 - 01.2003
Journeyman Meat Cutter
Safeway Corporation
01.1990 - 01.1996
High School - undefined
Woodson Senior High School
Leadership Training Certificate - Train the Trainer Retail Leadership Training
Safeway Corporation