Kenneth James
Havre De Grace
Summary
Dynamic administrative technician with broad experience in task coordination and inventory management. Recognized for superior problem solving and attention to details that resulted in improved operational efficiency and enhanced vendor relations. Demonstrated ability to prioritize workload, streamline processes and ensure accuracy in record-keeping. Committed to supporting team goals and enhancing overall productivity through proactive communication and organizational skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Shop Administrative Technician
Maryland Transportation Authority
Bel Air, MD
08.2024 - Current
- Coordinated administrative tasks to support daily operations and enhance efficiency.
- Utilized software systems for data entry, ensuring accuracy in information management.
- Managed inventory control processes, maintaining appropriate supply levels while minimizing costs for office supplies and equipment.
- Expedited invoice processing, resulting in timely payments and improved vendor relationships.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Facility Maintenance Technician
Maryland Transportation Authority
Bel Air, MD
02.2023 - 08.2024
- Conducted routine inspections and preventive maintenance on mechanical systems to ensure operational efficiency.
- Provided support for facility renovations, assisting with planning and executing various projects.
- Maintains hand and power tools such as: air compressors, air hammers, brushes, drills, hammers, hand tamps, picks, pipe threading machines, post hole diggers, post drivers, saws, shovels, sledges, sprayers, taps and dies, vibrators, wrenches.
- Operates heavy or motorized equipment, such as backhoes, bulldozers, dump trucks, forklifts, front end loaders.
- Performs routine maintenance work on places such as: bridges, buildings, bulkheads, highways.
Warehouse Assistant
Rite Aid Distribution Center
Aberdeen, MD
10.2006 - 06.2022
- Operated warehouse equipment to ensure efficient product movement and inventory management.
- Assisted in receiving, sorting, and storing incoming shipments following safety protocols.
- Monitored quality control standards during packing operations to minimize errors and returns.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Data entry through warehouse management systems.
Cashier
Cinnabon
Aberdeen, MD
12.2005 - 08.2006
- Processed customer transactions efficiently, ensuring accurate handling of cash and credit payments.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Computer Science
University of Maryland Global Campus
Adelphi, MD2027
Associate of Applied Science - Computer Information Systems
Cecil College
North East, MD05-2018
Skills
- Customer service
- File organization
- Data entry proficiency
- Telephone reception
- Microsoft office
- Multitasking and time management
- Problem-solving abilities
Certification
Class B Commercial Driver's License
Timeline
Shop Administrative Technician
Maryland Transportation Authority
08.2024 - Current
Facility Maintenance Technician
Maryland Transportation Authority
02.2023 - 08.2024
Warehouse Assistant
Rite Aid Distribution Center
10.2006 - 06.2022
Cashier
Cinnabon
12.2005 - 08.2006
Bachelor of Science - Computer Science
University of Maryland Global Campus
Associate of Applied Science - Computer Information Systems
Cecil College