Kenneth Leonard
Waldorf
Summary
Seasoned Operations Manager with 18 years of experience, adept in strategic planning, staff management, and compliance with DOT, OSHA, ADA, and local regulations. Proven track record in logistics, budget preparation, and fostering safe work environments. Seeking a Management role to leverage extensive operational expertise and leadership skills.
Overview
17
17
years of professional experience
Work History
Motor Vehicle Operator
United States Postal Service
05.2024 - Current
- Transport bulk mail to designated stations, branch offices, and terminals, ensuring timely pick-up from collection boxes and secure deposit into relay boxes, while maintaining adherence to safety protocols
- Conduct vehicle operation in compliance with established schedules and safety regulations, following prescribed routes efficiently
- Assess vehicle condition before departure and after return, reporting any incidents, mechanical defects, or malfunctions encountered during operations
Bus Driver
Alexandria City Public Schools
01.2024 - 04.2024
- Operated transportation routes efficiently, delivering students to and from various locations for routine and special events
- Conducted regular vehicle maintenance checks to ensure safety and operational standards were met
- Maintained a secure environment for student passengers during transit, including attentive oversight during boarding and disembarkation
Operations Manager
Old Town Trolley
03.2023 - 12.2023
- Managed daily logistics for tour operations, including coordinating opening procedures, conducting morning briefings, and overseeing dispatch functions
- Supported the General Manager by organizing workloads, scheduling assignments, assisting with budget preparation, and contributing to the recruitment and training of staff
- Maintained a secure work environment by adhering to compliance standards set by DOT, OSHA, ADA, and local regulatory agencies
- Supervised facilities employees and equipment
- Assisted the General Manager with the supervision of renovation projects
- Reviewed and approved invoices before payment was made
- Enhanced customer service quality and satisfaction
- Supported HR initiatives such as job fairs
- Developed organizational goals and objectives
Delivery Specialist
Frito-Lay/Pepsico
01.2022 - 03.2023
- Conducted thorough pre-and post-trip inspections to ensure vehicle safety and compliance with regulatory standards
- Managed the efficient loading and unloading of delivery vehicles to optimize route productivity
- Completed product deliveries, secured recipient confirmation, processed returns, and maintained accurate delivery documentation
Strategic Operations Manager
Trash Away, Inc.
05.2019 - 09.2021
- Managed the recruitment process, including hiring and training of transportation personnel, to ensure a competent and qualified workforce
- Implemented and supervised adherence to safety protocols, resulting in a structured and secure working environment
- Negotiated vendor contracts
- Managed building projects, renovations, and maintenance
- Addressed customer inquiries and resolved service issues, enhancing client satisfaction and loyalty
- Oversaw regulatory compliance for both fleet operations and staff, maintaining meticulous records to support organizational accountability
Operations Manager
Affordable Bus Services, LLC
07.2008 - 05.2019
- Managed a team of school bus drivers, ensuring comprehensive training, performance evaluation, and adherence to regulatory requirements
- Maintained meticulous records of employee data, vehicle registrations, licensing, and compliance with state and federal transportation regulations
- Collaborated with maintenance personnel to optimize fleet uptime and implement preventative maintenance strategies
- Handled financial operations, including negotiation of transport contracts, invoice auditing, and management of both accounts receivable and payable
Education
Diploma -
Northwestern High School
Hyattsville, MD06.1997
Skills
- Operations Management
- Contract Negotiations
- Leadership
- QuickBooks
- Bookkeeping
- Contract Management
- Bus Operator/Trainer
- Budgeting
- Problem-solving capabilities
- Catering/Event Planning
- Business Management
- Microsoft Office
- Teamwork
- Transporting passengers
- Managing records
- GPS Systems
- Preventive Maintenance
- Safe Driving Practices
- Fleet Management
Timeline
Motor Vehicle Operator
United States Postal Service
05.2024 - Current
Bus Driver
Alexandria City Public Schools
01.2024 - 04.2024
Operations Manager
Old Town Trolley
03.2023 - 12.2023
Delivery Specialist
Frito-Lay/Pepsico
01.2022 - 03.2023
Strategic Operations Manager
Trash Away, Inc.
05.2019 - 09.2021
Operations Manager
Affordable Bus Services, LLC
07.2008 - 05.2019
Diploma -
Northwestern High School
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