Kenon Krapf
Mount Airy
Summary
Accomplished Manager, Bartender, and Server with 20 years in hospitality, specializing in fast-paced casual dining and fine dining. Expertise in cocktail preparation, upselling, and staff training, ensuring efficient high-volume service. Strong knowledge of food and beverage driving sales through personalized recommendations while maintaining cleanliness and compliance in a welcoming environment.
Overview
1
1
Certification
3
3
years of post-secondary education
21
21
years of professional experience
Work History
Bartender
Urbana Lodge
Urbana
03.2026 - Current
- Performed opening and closing duties including restocking supplies.
- Engaged with customers to provide excellent service and recommendations.
- Greeted customers and provided excellent customer service.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Server
River hill grille
Clarksville
07.2025 - Current
- Recommended menu items based on extensive knowledge to elevate dining experience.
- Upsold appetizers, premium cocktails, and desserts to increase check averages
- Provided friendly, attentive service to enhance guest experience
- Utilized toast POS system for efficient order processing
Bartender/Server/Manager
Siempre de Fiesta
Mount Airy
01.2012 - 05.2024
- Expanded cocktail menu by introducing innovative flavors of margaritas, mojitos, and other cocktails.
- Helped Streamlined restaurants POS system to improve with menu modifications that helped to reduce wait and improve service during hours of operations
- Led training sessions for serving, bartending, and POS systems to ensure staff proficiency and operational efficiency.
- Streamlined restaurant's POS system with menu modifications to reduce wait times and enhance service during peak hours.
- Provided exceptional service by addressing concerns promptly and building rapport with patrons
- Earned positive feedback for delivering friendly, attentive service along with expert menu knowledge and tailored recommendations.
Line Cook/Prep Cook
Upper Deck Sports Bar and Grill
Mount Airy
01.2012 - 12.2016
- Prepared and cooked a variety of dishes.
- Assisted in crafting new recipes to improve overall dining experience.,helped with pars and specks to minimize food waste and track inventory.
- Trained new kitchen staff on cooking techniques, safety procedures, and menu items to ensure consistent quality.
- Coordinated and processed multiple customer orders efficiently during busy dining hours. during peak hours with accuracy and efficiency
- Communicated effectively with front-of-house staff to ensure guest modifications were correct and sent out in a timely manner.
Bartender and Server
Long Horn Steak House
Germantown
01.2012 - 12.2013
- Mixed various cocktails according to standard recipes at a fast-paced bar, adhering to recipes and ensuring quality and quickens quickest
- maintained cleanliness and organization of bar area, restocking supplies and cleaning glassware to enhance customer experience
- Adhered to all safety regulations regarding including checking IDs for legal drinking age verification
- increased beverage sales by suggesting premium cocktails, enhancing customer satisfaction and revenue
Server and Bartender
Green Turtle
Mount Airy
01.2008 - 02.2012
- Prepared and served a wide range of cocktails, beer, and wine with speed and accuracy
- Delivered friendly, responsive service, consistently earning positive feedback
- Resolved customer concerns promptly and professionally, enhancing overall dining satisfaction
- Trained new team members on restaurant procedures and service standards, improving onboarding effectiveness
- Handled cash and POS transactions with precision, ensuring efficient and accurate payment processing
Prep Cook/Cook
Mt. Airy Inn
Mount Airy
01.2010 - 12.2011
- Prepared ingredients and food items according to recipes and established standards
- Implemented food handling procedures to prevent cross-contamination and uphold quality standards
- Applied portion control guidelines to reduce waste and ensure consistent plate presentation
- Kept work area clean and organized to comply with health and safety regulations
Line Cook/Prep Cook
CarterQue
Mount Airy
01.2010 - 12.2010
- Prepared and cooked diverse dishes, ensuring adherence to recipes and presentation standards for optimal guest satisfaction
- Maintained cleanliness and organization of work station, upholding sanitation guidelines to promote kitchen safety
- Operated kitchen equipment including grills, fryers, and ovens, ensuring functionality to support smooth kitchen operations
- Worked efficiently under pressure during busy service periods to meet customer demands without compromising quality
Food Runner/Expo
Mount Airy Tavern
Mount Airy
01.2009 - 12.2010
- Delivered food orders from kitchen to customers' tables, ensuring prompt and accurate service that enhanced dining experience
- Set up dining areas before service, arranging table settings and utensils to create a welcoming atmosphere
- Checked orders for accuracy before delivery, ensuring customer satisfaction through attention to detail
- Assisted in setting up dining areas before service, including arranging table settings and utensils
Server/Waiter
Pan e vino
Mount Airy
01.2007 - 12.2008
- Took accurate food and beverage orders from patrons, ensuring customer satisfaction and smooth service
- Took accurate food and beverage orders from patrons, demonstrating strong attention to detail
- Processed customer payments accurately using cash registers or POS systems, enhancing overall dining experience
- Suggested wine pairings based on menu selections to enhance the overall dining experience
Server/Bartender/Cook
Olive Leaf Cafe
Mount Airy
01.2006 - 12.2007
- Prepared and cooked diverse dishes while upholding high quality and presentation standards
- Managed multiple tables during peak hours, ensuring timely service and guest
- Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
- Cleared tables, sanitized surfaces, and restocked supplies to maintain a clean and welcoming dining area
Education
Computer information technology - Some College
Carroll Community College
Westminster, MDHigh school diploma -
South Carroll High School
Sykesville, MD 08.2001 - 06.2004
Skills
- Point-of-sale operation
- Micros pos experience
- Food safety
- Bartending/Serving
- Mixology
- Cocktail Knowledge
- Upselling
- Customer service
- Guest relations
- Event service
- Food service
- Upscale casual experience
- Fine dining experience
- Alcohol sales
- Inventory management
- Inventory ordering
- Organizational skills
- Task prioritization
- Time management
- Team leadership
- Management/Supervisor experience
- Leadership
- Communication skills
- Hospitality
- Cocktail Knowledge
Certification
- TIP Certified through June 2030
Languages
English
Timeline
Bartender
Urbana Lodge
03.2026 - Current
Server
River hill grille
07.2025 - Current
Bartender/Server/Manager
Siempre de Fiesta
01.2012 - 05.2024
Line Cook/Prep Cook
Upper Deck Sports Bar and Grill
01.2012 - 12.2016
Bartender and Server
Long Horn Steak House
01.2012 - 12.2013
Prep Cook/Cook
Mt. Airy Inn
01.2010 - 12.2011
Line Cook/Prep Cook
CarterQue
01.2010 - 12.2010
Food Runner/Expo
Mount Airy Tavern
01.2009 - 12.2010
Server and Bartender
Green Turtle
01.2008 - 02.2012
Server/Waiter
Pan e vino
01.2007 - 12.2008
Server/Bartender/Cook
Olive Leaf Cafe
01.2006 - 12.2007
High school diploma -
South Carroll High School
08.2001 - 06.2004
Computer information technology - Some College
Carroll Community College