Keonta Houchens
Baltimore
Summary
Sociable Patient Transporter experienced moving patients to and from various department locations via stretcher or wheelchair. Provides directional information to guests and visitors and patient location to family members and guests.
Compassionate Patient Transporter known for high productivity and efficient task completion. Specialize in safe patient handling, effective communication, and timely transport services. Excel in empathy, teamwork, and adaptability to ensure comfort and trust during patient interactions. Commit to maintaining privacy and dignity while providing exceptional care and support in healthcare environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Transporter
Sinai Hospital of Baltimore
Baltimore
09.2024 - Current
- Recorded accurate times of departure and arrival on log sheets.
- Checked all medical documents for accuracy prior to transporting patients.
- Responded promptly and appropriately to requests for assistance from hospital staff.
- Greeted and assisted patients in wheelchairs to their appointments.
- Performed regular maintenance checks on all transport vehicles before use.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
Dominos Manager
Domino's Pizza
Baltimore
01.2019 - 06.2024
- Created monthly reports for senior management summarizing operational performance metrics.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership during times of organizational change or crisis situations.
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with regulatory requirements and industry standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
High School Diploma -
Coppin Academy
Baltimore , MD08-2021
Skills
- Patient transport
- Medical documentation
- Safety compliance
- Vehicle maintenance
- Customer service
- Team collaboration
- Time management
- Employee training
- Problem resolution
- Equipment management
- CPR certified
- Child and infant CPR certified
Certification
- CPR certification
Timeline
Patient Transporter
Sinai Hospital of Baltimore
09.2024 - Current
Dominos Manager
Domino's Pizza
01.2019 - 06.2024
High School Diploma -
Coppin Academy