Keontae Moore
Baltimore
Summary
Compassionate Patient Care Technician with expertise in vital signs monitoring, patient observation, and emergency response. Committed to enhancing patient comfort and safety while delivering comprehensive, patient-centered care.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Patient Care Technician
Lifebridge Health/ Northwest Hopsital
Randallstown, MD
01.2025 - Current
- Monitored vital signs and documented patient progress in electronic health records.
- Assisted nursing staff with daily patient care activities, ensuring comfort and safety.
- Supported patients with mobility tasks, enhancing independence and quality of life.
- Collaborated with multidisciplinary teams to deliver comprehensive patient-centered care.
- Prepared and maintained medical equipment for procedures, ensuring operational readiness.
- Conducted routine cleaning and sterilization of patient areas, adhering to infection control protocols.
- Responded promptly to patient needs, demonstrating effective communication and empathy skills.
Patient Access Specialist
Medstar Health Connections
White Marsh, MD
06.2023 - 01.2025
- Managed patient registration processes, ensuring accuracy and compliance with health regulations.
- Facilitated insurance verification, enhancing billing efficiency and reducing claim rejections.
- Coordinated communication between patients and clinical staff to streamline appointment scheduling.
- Implemented workflow improvements that reduced patient wait times during check-in procedures.
- Resolved patient inquiries effectively, contributing to overall enhancement of service quality within the department.
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
Education
High School Diploma -
Baltimore Leadership School For Young Women
Baltimore, MDSkills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Infection control standards
- Basic life support
- Catheter care
- Blood glucose monitoring
- ADL support
- Phlebotomy techniques
- Feeding assistance
- Patient positioning
- Professional bedside manner
- Emergency response
- Data collection
- EKG interpretation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CMT - Certified Medication Technician
- CNA - Certified Nursing Assistant
- CPCT/A - Patient Care Technician/Assistant
Timeline
Patient Care Technician
Lifebridge Health/ Northwest Hopsital
01.2025 - Current
Patient Access Specialist
Medstar Health Connections
06.2023 - 01.2025
High School Diploma -
Baltimore Leadership School For Young Women