Keredy K. Aponte Rodriguez
Frederick
Summary
Reliable Medical Support professional with 3 years of experience in Registration Billing and Medical Assistant Duties. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Frederick Health Employer Solutions
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Measured patient spirometry.
- Measured patient pulse oximetry.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs intake.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Medical Office Assistant
Frederick Health Employer Solutions
12.2022 - 10.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information for accurate electronic medical records.
- Promoted excellent customer service experience through prompt responses to voicemails and emails, addressing patient inquiries or concerns.
- Improved office communication by promptly relaying messages between patients and healthcare providers.
- Improved office ambiance, ensuring clean and organized reception area for positive first impression.
Inventory Specialist
Wright Manufacturing
06.2020 - 11.2022
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Personal Shopper
Walmart Supercenter
08.2019 - 03.2020
- Greeting customers
- Answering high volume of incoming calls
- Loaded groceries to their cars
- Providing great service
- Completed tasks such as but not limited to: pick out groceries from around the store per the client’s request, making sure the products pick is accurate
- Down stacking orders by hour
Front Desk Receptionist
Hampton Inn by Hilton
12.2018 - 07.2019
- Greeting customers
- Answering high volume of incoming calls for reservations/questions/complaints
- Checked guest in and out of units, provided tours when needed, provided all tools necessary per the customer’s request
- Provided customer care
- Provided Customer Service
- Take payments for reservations
- Data Entry
Team Member
Taco Bell
04.2018 - 11.2018
- Cashier in the lobby
- Handling incoming and outgoing cash
- Handling line from kitchen (preparing food, bagging, stocking)
- Drive Through Cashier
- Making sure orders were accurate
- Provide exceptional service to customers
Education
High School Diploma -
Oakdale High School
01.2019
Skills
- Bilingual
- Fluent in Spanish
- Fluent in English
- Customer service
- Data entry
- Reliable team player
- CPR
- Professionalism and ethics
Accomplishments
In the past three years I've been working hard to stand out within my group, going above and beyond in my area and providing quality service. The goal is to grow withing my company how I've moved up so far going from Registration to Billing and finally Medical Assistant. I have grown within myself each year successfully completing each task assigned.
Timeline
Medical Assistant
Frederick Health Employer Solutions
10.2023 - Current
Medical Office Assistant
Frederick Health Employer Solutions
12.2022 - 10.2023
Inventory Specialist
Wright Manufacturing
06.2020 - 11.2022
Personal Shopper
Walmart Supercenter
08.2019 - 03.2020
Front Desk Receptionist
Hampton Inn by Hilton
12.2018 - 07.2019
Team Member
Taco Bell
04.2018 - 11.2018
High School Diploma -
Oakdale High School
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