KERLIN MABEL SOLIS IZAGUIRRE
Burtonsville
Overview
9
9
years of professional experience
Work History
Owner
KACHBSERVICE LLC
Wheaton
12.2024 - Current
- Monitored operations and reviewed records and metrics to understand company performance.
- Identified needs of customers promptly and efficiently.
- Managing communications between all parties involved in order to keep everyone informed about project status.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Coordinating meetings between stakeholders to discuss issues related to the project's progress or completion date.
- Conducting site visits during various stages of construction in order to verify that work is being performed correctly.
- Determined consumer needs to provide products and services appealing to larger market.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Creating detailed reports on each stage of the project for review by senior management or other stakeholders.
MANAGER
TAG AND TITLE
Hyattsville
10.2015 - 10.2024
- Managed daily operations of business, including hiring and training staff.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Collaborated with other owners on joint ventures and shared resources.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Recruited and trained new employees to meet job requirements.
- Implemented process improvements, resultingin an increase in operational efficiency.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted performance evaluations, providing feedback and coaching for team development.
Education
GED -
GED TESTING SERVICE
MARYLANDSkills
- Customer service
- Team building
- Employee training
- Inventory management
- Project management
- Analytical thinking
- Goal setting
- Project planning
- Workforce management
- Business administration
- Marketing strategy
Timeline
Owner
KACHBSERVICE LLC
12.2024 - Current
MANAGER
TAG AND TITLE
10.2015 - 10.2024
GED -
GED TESTING SERVICE