Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ketema Ghebrelul

COLUMBIA

Summary

Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.

Overview

12
12
years of professional experience

Work History

Driver

Uber
VA,DC,MD
11.2023 - Current
  • Ensured timely and safe transportation of passengers to various destinations.
  • Navigated efficiently using GPS technology to optimize routes and reduce wait times.
  • Fostered strong customer relationships by providing outstanding communication and service support.
  • Managed vehicle maintenance scheduling to ensure reliability and safety compliance.

Patient transport

Beth Israel deaconess Medical Center
Boston
07.2023 - 01.2024
  • Transport patients to different hospital within hospital depending on where they need to go
  • Report to nurses when I need to transport a patient
  • Spoke with patient to make them feel comfortable and make sure they were doing well.

Store manager

Jambul General commercial LDA
Angola
01.2018 - 2022
  • Plans the schedule and manage employees to ensure policies are followed
  • Recruiting, training, supervising and appraising staff
  • Dealing with customers queries and complaints
  • Managing budget.

Store Sales Associate

JAMBUL COMMERCIAL
Angola
01.2016 - 01.2018
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained accurate inventory records using point-of-sale systems to ensure stock availability.
  • Engaged with customers to promote ongoing business relationships and satisfaction.
  • Collaborated with team members to enhance service delivery and customer satisfaction.

Room service and Restaurant server

Asmara palace Hotel
Eritrea
01.2014 - 01.2016
  • Maintaining supply, taking order, completing task assigned by manager
  • To actively resolve any customer queries or issue and report there to line manager
  • To adhere to all company policy and procedure, health, safety and hygiene
  • To ensure the customer are made to feel comfortable and well looked after.

Education

High School Diploma -

Kisanet High School
Eritrea
01-2014

Skills

  • High school diploma
  • Fluent in Portuguese, English, and Tigrinya
  • Problem-solving
  • Customer service
  • Valid Driver's license
  • Clean driving record
  • Time management
  • Flexible schedule
  • Schedule management
  • Business management
  • Knowledge of Microsoft word and excel

Timeline

Driver

Uber
11.2023 - Current

Patient transport

Beth Israel deaconess Medical Center
07.2023 - 01.2024

Store manager

Jambul General commercial LDA
01.2018 - 2022

Store Sales Associate

JAMBUL COMMERCIAL
01.2016 - 01.2018

Room service and Restaurant server

Asmara palace Hotel
01.2014 - 01.2016

High School Diploma -

Kisanet High School
Ketema Ghebrelul