Kevin Barahona
Owings Mills
Summary
Dynamic Certified Trainer with Chick-fil-A, skilled in performance assessment and coaching techniques. Successfully developed engaging training materials and facilitated workshops, enhancing employee onboarding and retention. Recognized for exceptional collaboration with coworkers and consistently delivering results on time, contributing to improved training.
Overview
3
3
years of professional experience
Work History
Certified Trainer
Chick-fil-A
10.2023 - Current
- Assisted in delivering training sessions to ensure knowledge retention among participants.
- Collaborated with team members to identify areas for improved training effectiveness.
- Facilitated workshops that promoted engagement and hands-on learning experiences.
- Developed training materials to support employee onboarding and skill enhancement.
- Researched best practices in training methodologies to enhance program quality.
Cashier
Angelina’s
05.2022 - 05.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawers, ensuring discrepancies were minimized.
- Assisted in restocking merchandise, contributing to product availability for customers.
- Implemented efficient checkout procedures, reducing wait times for customers.
- Trained new cashiers on policies and operational standards to ensure consistency.
Education
Owings Mill High School
124 S Tollgate Rd Owings Mills, MD 21117 United SSkills
- Performance assessment
- Coaching techniques
- Training needs analysis
- Good with coworkers
- On time and shows up
Languages
Spanish
Native or Bilingual
Timeline
Certified Trainer
Chick-fil-A
10.2023 - Current
Cashier
Angelina’s
05.2022 - 05.2023
Owings Mill High School