Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Barahona

Owings Mills

Summary

Dynamic Certified Trainer with Chick-fil-A, skilled in performance assessment and coaching techniques. Successfully developed engaging training materials and facilitated workshops, enhancing employee onboarding and retention. Recognized for exceptional collaboration with coworkers and consistently delivering results on time, contributing to improved training.

Overview

3
3
years of professional experience

Work History

Certified Trainer

Chick-fil-A
10.2023 - Current
  • Assisted in delivering training sessions to ensure knowledge retention among participants.
  • Collaborated with team members to identify areas for improved training effectiveness.
  • Facilitated workshops that promoted engagement and hands-on learning experiences.
  • Developed training materials to support employee onboarding and skill enhancement.
  • Researched best practices in training methodologies to enhance program quality.

Cashier

Angelina’s
05.2022 - 05.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawers, ensuring discrepancies were minimized.
  • Assisted in restocking merchandise, contributing to product availability for customers.
  • Implemented efficient checkout procedures, reducing wait times for customers.
  • Trained new cashiers on policies and operational standards to ensure consistency.

Education

Owings Mill High School
124 S Tollgate Rd Owings Mills, MD 21117 United S

Skills

  • Performance assessment
  • Coaching techniques
  • Training needs analysis
  • Good with coworkers
  • On time and shows up

Languages

Spanish
Native or Bilingual

Timeline

Certified Trainer

Chick-fil-A
10.2023 - Current

Cashier

Angelina’s
05.2022 - 05.2023

Owings Mill High School

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Kevin Barahona