Kevin Franklin
Rockville
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
Behavioral Health Technician
One Method Treatment
08.2024 - 01.2025
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities, support groups, and outings for clients.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Conducted client rounds to check on residents.
Behavioral Health Tech
Restore Health and Wellness
05.2023 - 07.2024
- Served as Behavioral Health Tech at a residential treatment center assisting clients and helping to fulfill basic needs.
- Passing scheduled and controlled meds for clients throughout the shift.
- Socializing and helped process with clients throughout the shift to try and make their journey into recovery easier.
Help Line Staff
LEAD-LINE
01.2023 - 05.2023
- Answered phone line collecting insurance information from clients.
- Helped answer questions clients had about admission into treatment, and figuring out what might work for them.
- Kept in contact with the centers they were trying to admit to relaying information and starting the admissions process.
Sales Associate
SAVERS THRIFT STORE
01.2021 - 01.2022
- Worked on the sales floor helping customers decide on appropriate merchandise that met their needs.
- Restocked the store.
- Responsible for inventory and opening / closing the register.
Sales Associate/Frozen Stock Manager
WALMART
01.2020 - 01.2021
- Served customers by helping them select products.
- Greeted customers in a welcoming manner.
- Responded to customers' questions.
- Ensured shelves were clean.
- Maintained temperature control.
- Verified expiration dates and disposed of lesser-quality food products.
Education
High School Diploma -
Elevations Academy
Syracuse08-2021
Skills
- Excellent people skills
- Friendly and outgoing
- Goal oriented
- Retail store operations
Languages
French
Timeline
Behavioral Health Technician
One Method Treatment
08.2024 - 01.2025
Behavioral Health Tech
Restore Health and Wellness
05.2023 - 07.2024
Help Line Staff
LEAD-LINE
01.2023 - 05.2023
Sales Associate
SAVERS THRIFT STORE
01.2021 - 01.2022
Sales Associate/Frozen Stock Manager
WALMART
01.2020 - 01.2021
High School Diploma -
Elevations Academy
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