Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KEVIN R. MILLER

Millersville

Summary

A counseling professional with solid background in substance abuse treatment and rehabilitation. Known for delivering impactful interventions and creating supportive therapeutic environments. Proven ability to work collaboratively within multidisciplinary teams and adapt to dynamic treatment needs. Exceptional skills in motivational interviewing and client assessment.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Alcohol and Drug Counselor

Samaritan House
05.2024 - 01.2025
  • Developed strong rapport with clients through empathetic listening skills, fostering trust within therapeutic relationships.
  • Prepared participant for discharge by completing necessary paperwork, recommending resources and developing discharge plan.
  • Provided crisis intervention and support in high-stress situations to ensure client safety and wellbeing.
  • Developed appropriate treatment plans and kept ongoing records of treatment.
  • Enhanced group therapy sessions for increased client engagement and effective communication of coping strategies.
  • Facilitated therapy groups and individual counseling sessions.

Peer Recovery Coach

University of Maryland Baltimore Washington Medical Center
05.2023 - 11.2024
  • Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
  • Mentored Recovery Coaches, sharing best practices and contributing to their professional development.
  • Served as an advocate for clients within the healthcare system by communicating effectively with medical professionals regarding treatment plans and concerns.
  • Utilized motivational interviewing techniques to help clients identify barriers to recovery and develop strategies for overcoming them.
  • Gathered information about useful resources and helped coordinate referrals.
  • Facilitated connections between clients and peer support groups, fostering a strong network for continued success posttreatment.

Security Operations

Annapolis Defense and Security
01.2020 - 11.2022
  • Provides physical and personnel security
  • Performs investigations pursuant to client’s bespoke requirements
  • Contributed to strategic planning of security operations, ensuring preparedness for variety of scenarios.
  • Maintained meticulous records related to all aspects of corporate security operations for future reference and analysis purposes.
  • Maintained accurate records of daily activities, incidents, and relevant information pertaining to site security operations.

Insurance Fraud Investigator

Maryland Insurance Administration
01.2013 - 01.2019
  • Investigated insurance fraud violations
  • Prosecuted violators in conjunction with the Maryland Attorney General’s Office

Global Response Operations Manager/ Watch Operations Manager

iJET Intelligent Risk Systems
01.2008 - 01.2013
  • Managed team of Response Coordinators and helped clients maintain business continuity in emergency conditions
  • Directed a team of analysts to provide monitoring, protection and response services that enhance multinational corporations’ resiliency in the face of global threats and customer care and professional guidance during crisis events

Instructor

Anne Arundel Community College/Maryland State Department of Education
01.2007 - 01.2008
  • Created lesson plans, designed curriculum and instructed adult students in computer science, mathematics and English

Supervisory Special Agent

Federal Bureau of Investigation
01.2004 - 01.2006
  • Developed and provided direction to Joint Terrorism, Cybercrime Task Forces to enhance intelligence collection and analysis while thwarting terrorist threats and mitigating homeland security risks
  • Developed international liaison communications protocols between US and foreign law enforcement agencies

Special Agent Relief Supervisor

Federal Bureau of Investigation
01.1995 - 01.2004
  • Developed/managed computer crimes and fraud, cyberterrorism, and counterintelligence investigations
  • Utilized sophisticated investigative techniques such as Title III wiretaps, undercover operations, confidential Trooper

Trooper First Class Detective

Maryland State Police
01.1987 - 01.1995
  • Investigated violent, financial and narcotics crimes; made arrests; executed search warrants, surveillance and interviews
  • Supervised the Major Violator Squad, investigating murder-for-hire and political corruption cases
  • Participated as an undercover officer for DEA, ATF and FBI drug and weapons violation investigations

Education

BA - Multidisciplinary, Concentration in Economics

Salisbury State University

Associate of Science - Addiction Counseling

Anne Arundel Community College
Arnold, MD
03-2024

Master of Science - Applied Psychology, Counseling

University of Baltimore
Baltimore, MD
12-2026

Skills

  • Collaborative Teamwork
  • Addiction Recovery Support
  • Client advocacy
  • Effective Boundary Management

Certification

Alcohol and Drug Trainee (ADT)

Timeline

Alcohol and Drug Counselor

Samaritan House
05.2024 - 01.2025

Peer Recovery Coach

University of Maryland Baltimore Washington Medical Center
05.2023 - 11.2024

Security Operations

Annapolis Defense and Security
01.2020 - 11.2022

Insurance Fraud Investigator

Maryland Insurance Administration
01.2013 - 01.2019

Global Response Operations Manager/ Watch Operations Manager

iJET Intelligent Risk Systems
01.2008 - 01.2013

Instructor

Anne Arundel Community College/Maryland State Department of Education
01.2007 - 01.2008

Supervisory Special Agent

Federal Bureau of Investigation
01.2004 - 01.2006

Special Agent Relief Supervisor

Federal Bureau of Investigation
01.1995 - 01.2004

Trooper First Class Detective

Maryland State Police
01.1987 - 01.1995

BA - Multidisciplinary, Concentration in Economics

Salisbury State University

Associate of Science - Addiction Counseling

Anne Arundel Community College

Master of Science - Applied Psychology, Counseling

University of Baltimore
KEVIN R. MILLER