Keynaja Watson
Pocomoke City
Summary
Skilled Certified Clinical Medical Assistant with 3+ years of experience in patient care, assisting healthcare professionals with vital signs, minor surgical procedures, patient education and more. Proficient in maintaining sterile environments and administering medications. Holds multiple certifications, including BLS and CNA, demonstrating a commitment to high-quality patient support and safety in clinical settings.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Caregiver
Horizon Health Services
Laurel
09.2023 - 04.2024
Retail Sales Associate/Cashier
Dollar General
Pocomoke City
03.2021 - 08.2021
- Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
- Developed strong relationships with key clients through regular communication and personalized support
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Operated cash register and processed customer transactions accurately.
- Stocked shelves with new inventory and ensured proper product placement.
Machine Operator
SP Industries
Pocomoke City
09.2020 - 03.2021
- Box, label, ship plastic fabrication and different science ware and able ware products.
Customer Service Representative
Boscov's Department Store
Salisbury
08.2017 - 05.2018
- Greet and help customers as needed, stock, clean, answer phone calls, etc.
- Assisted customers with questions
- Interacted with customers through live chat
- Processed refunds, exchanges and customer transactions
- Booked appointments
- Operated the cash drawer
- Managed customer accounts
CNA - Certified Nursing Assistant
ATLANTIC GENERAL HOSPITAL
Berlin
02.2017 - 08.2017
- EMR, Administrative Tasks
- VITAL SIGNS
- MEDICINE ADMINISTRATION
- EXAM ROOM PREPARATION
- PATIENT EDUCATION
- Butterfly/Capillary Injections
- Maintained cleanliness and organization of patient rooms and equipment.
- Provided assistance with activities of daily living, including bathing, dressing etc.
Education
CCMA - Online course
Wor-Wic Community College
Salisbury, MD 08.2024 - 03.2025
High school diploma -
Pocomoke High School
Pocomoke City, MD 09.2012 - 01.2016
Skills
- Cash register
- Cash handling
- Freight Experience
- Administrative tasks
- Merchandising
- Food Preparation
- Food Service
- Host/Hostess
- Office management
- Collecting samples for laboratory testing
- Computer literacy
- Childcare
- Front desk
- Serving Experience
- Cooking
- POS
- Help desk
- Operating systems
- Microsoft Word
- Typing
- Medical office experience
- Retail Sales
- Organizational skills
- Cashiering
- Writing skills
- Vital signs
- Inventory Control
- Kronos
- Hotel experience
- Cleaning Experience
- Office experience
- Serving
- Medical equipment operation
- Help Desk
- Patient care
- Computer operation
- EMR systems
- Primary care
- Computer skills
- Medical terminology
- Customer service
- Sales
- Busser
- Hospital experience
- Retail sales
- Medical assisting
Certification
- Certified Medication Technician, 09/01/23
- Certified Medical Assistant
- BLS Certification
- CNA
- AED Certification
- CPR Certification
- Driver's License
- CCMA Certification
- Certified Medication Aide
- State Tested Nursing Assistant
Timeline
CCMA - Online course
Wor-Wic Community College
08.2024 - 03.2025
Caregiver
Horizon Health Services
09.2023 - 04.2024
Retail Sales Associate/Cashier
Dollar General
03.2021 - 08.2021
Machine Operator
SP Industries
09.2020 - 03.2021
Customer Service Representative
Boscov's Department Store
08.2017 - 05.2018
CNA - Certified Nursing Assistant
ATLANTIC GENERAL HOSPITAL
02.2017 - 08.2017
High school diploma -
Pocomoke High School
09.2012 - 01.2016